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Hit and Miss Service Quality - Review by citysearch c | Hilton-San Francisco Fisherman

Hilton-San Francisco Fisherman

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Hit and Miss Service Quality 8/18/2003

Service was erratic, sometimes staff going out of their way to help us, other times being completely useless. A call to the front desk requesting a corkscrew for our wine had one delivered to our room within minutes. But when a fire alarm went off and guests evacuated to the street for twenty minutes, no one from the staff came outside or spoke a word to us, not even to tell us when to reenter. The breakfast buffet has a fantastic fruit bar and good overall variety, although the eggs are questionable and the service terrible. The workout room is better than most, including weights, water, stereo and a courtyard view. Our room was spacious and comfortable, although there were some stuffy odors. Dont plan on dining at the restaurant Sunday or Monday it doesnt say so on the signs, but it is only open five nights a week. Pros: Spacious, Comfortable, Service Cons: Restaurant hours, Parking fees, Service more
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