It's a high mark to even rate it a one-star. I went there for my honeymoon about five years ago and when we got there the room looked like a bomb had exploded. There was dirt all over the floor; dead insects all over the floor; curtains off the windows; a pile of bath linens in the floor; unmade bed; dirty dishes in the sink...a complete mess. It was late afternoon so we had no choice but to stay there so I called the office management to request it be cleaned up and I was politely (sarcasm intended) informed that no one would likely be able to clean it that afternoon. When I complained about such uncaring response I was told that I had two choices: I would stay there or simply leave and go somewhere else. I was shocked and infuriated over the unbelievable suggestion from the office. I made it very clear I wanted someone at that location to clean it up (I even offered to clean it up myself if they would give me a credit--but they refused) or I was contacting American Express to have a credit applied to my card. I was then told I had one half hour to leave or they would have police come and kick us out. And yes, police did arrive with the property manager but even the officer could see the wreck inside and told her that he could not legally remove us from the property. Didn't matter, we simply packed up and left, finding a TERRIFIC place not far from there in the mountains called Deer Ridge. Again, this place was awful and the treatment of me and my new bride was as rude as I have ever experienced in my life. Also, be warned that the views are not good here. All the cabins are in the woods and you have no line of sight for anything other than thick woods all around, so no mountain vistas or even privacy for that matter as most units are back to back almost. Stay away from this horrigble place.
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