My initial phone call I was hung up on a person named Rockie, who had no desire to assist me. I called back to speak to his manager, Daniel Jacobs, who not only spoke down to me, insulted me, assured me he didn't need my business nor had any reason to help me. In his last words to me, he said, good luck not moving, in response to my proclamation I would never use rent max because of the way he and his employee had treated me.
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