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Sudduth, John H, Dvm - Northwest Animal Hospital - Colorado Springs, CO - Reviews page 1 - Judysbook
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Sudduth, John H, Dvm - Northwest Animal Hospital

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4575 N Chestnut St
Colorado Springs, CO 80907
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(719) 593-8582
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Reviews

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Best

Love the great docs, techs and staff at NWAH! Never in a rush, open to discussion and always with our furry pals' best interests at heart! Thank you to a great team

Worst

After reading the reviews aI entrusted Northwest Animal hospital with my giant breed dog to have some tumors under his skin removed. Dr. Kocher seemed knowledgeable and friendly a...

Love the great docs! 4/9/2014

Love the great docs, techs and staff at NWAH! Never in a rush, open to discussion and always with our furry pals' best interests at heart! Thank you to a great team more

Loving Care 3/20/2014

I always find the services and staff and veterinarians at Northwest Animal Hospital to be friendly, knowledgeable and very skilled at what they do. They have taken wonderful, loving care of three of my beloved pets. I recommend Northwest highly! more

Excellent!!! 3/12/2014

The staff to include receptions, vet techs and veterinarians are all top-notch. My pets are always treated with care and dignity and the staff is always courteous and helpful. Dr Williams is an excellent Veterinarian and her accurate diagnosis and treatment for my Chihuahua gave him a new lease on life as he is now thriving and healthier than he had been when he was younger. Although we will be moving 2+ hours away in the near future, I will still come to NW Animal Hospital for treatment for my pets. They care and it shows more

Terribly Disappointing 1/27/2014

After reading the reviews aI entrusted Northwest Animal hospital with my giant breed dog to have some tumors under his skin removed. Dr. Kocher seemed knowledgeable and friendly and I chose to have her perform my dogs (supposedly simple) surgery. What ensued after has been nothing short of traumatic for both my dog and my family. Upon picking up my dog from surgery, the vet was nowhere to be found. They delivered my dog to me looking like Frankenstein with three stapled incisions, one of which was almost 4.5 inches in length and was still bleeding and gaping in the middle. I requested to speak to the vet as I was very concerned at how everything looked and I had questions about the surgery. The tech said the vet was "Unavailable". In all my years of owning various pets and WORKING for a veterinary hospital, I have NEVER not seen the vet or spoken to them via phone immediately after or upon pick up after a surgery. I should have known right then that something was really "off" about this facility. I then requested that all RX's be transferred to the Costco pharmacy. (Any person is entitled to fulfill their RX's wherever they choose and as a large dog owner, many RX's from a vet can be triple the cost of what they would be at Costco). The tech at first refused to allow me to do this and when I pointed out my legal right to do so they reluctantly handed me the written RX's. I took my poor doggie home and literally watched him bleed for 24 hours straight. In panic and tears I called the office and asked to speak to the head vet/owner Dr. Sudduth (as I couldn't get a hold of Dr. Kocher, nor had she called to follow up). I was transferred to v/m and I left a msg for him to please call me back as I had serious concerns about the sutures. HE NEVER CALLED BACK….ever. So here is where I will summarize the following two weeks of struggles following that phone call. The incisions are still gaping and bleeding despite two follow up visits. They tried to charge me for one of these visits. I will NEVER go back! more
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Additional information

  • Hours:

    Sun: 9:00 a.m.-12 p.m.;Mon: 7:00 a.m.-6:00 p.m.;Tue: 7:00 a.m.-6:00 p.m.;Wed: 7:00 a.m.-6:00 p.m.;Thu: 7:00 a.m.-6:00 p.m.;Fri: 7:00 a.m.-6:00 p.m.;Sat: 7:00 a.m.-2:00 p.m.;
  • Payments:

    American Express, Cash, Discover, Visa, Master Card
  • Neighborhoods:

    Northeast Colorado Springs

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