When a place says there's no wait, you shouldn't have to wait an hour for your food, right? Well, that's what we thought. Wednesday night is not usually a busy night for dinner out, so 5 of us went out for sushi. Because Benihana said they had no wait, we changed our plans and came here. They also were running their ""Endless Sushi"" deal. We had all been there before with great experiences, but this one was HORRIBLE. We will NEVER go there again. When the 5 of us were seated, there were 2 other tables - 1 with 8 and 1 with 4. Not too many people. 4 out of 5 of us ordered the endless sushi deal, the other ordered 2 handrolls. When we sat down, it was close to 7:30, but we figured we'd be able to get a couple of rounds before the 8:30 cutoff. Well, an hour later, they were just barely bringing out our first round! They said there was a ""special order"" from upstairs they had to take care of first. Apparently, we were NOT special at all so we just had to wait. When the sushi arrived, it was GARBAGE. I don't claim to be a sushi expert, but I know what quality sushi looks and tastes like and this was not it! The fish that was slapped on the nigiri pieces was falling apart! There was no care in presentation - they just squeezed as many pieces on a plate as they could! The 2nd round made it out at almost 10 PM! RIDICULOUS! When this 2nd round came out was when the 2 handrolls finally made it out. When they arrived, they had been sitting for so long the seaweed was soggy! We asked why they didn't just bring out the different items as they were made, the manager said they didn't want too many dirty dishes. That's what a dishwasher's for, buddy. And if you don't want dirty dishes, you're probably in the wrong business! When we were leaving the manager refused to give us more than a 90 minute validation and we had to argue with the parking garage attendant just to get out! WORST RESTAURANT EXPERIENCE I HAVE EVER HAD!
Pros: Immediate Seating
Cons: Bad Food, Rude Management, Refused Adequate Parking Validation