soccernucleus.com

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333 E Ontario St, Suite 2409
Chicago, IL 60611

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(312) 953-0923
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Main categories:

Apparel

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Retail Shopping

Reviews
( 16 )
( 2 )
( 0 )
( 0 )
( 12 )

Best

Every internet company should be this awesome! I received my order within 2 days of placing the order. I ordered the wrong size, called and spoke with Mike and he was so helpful...

Worst

I have never encountered such poor customer service in my life! Mike sent me the wrong jersey twice, after which I became frustrated and decided to purchase from another site. Bef...

Excellent 12/27/2009

I ordered 2 jerseys for christmas but before i ordered a called to get more info aout the products - i had a great customer service experience - got all my questions answered quickly. \r got my items in time for christmas and i totally recomend this website \r i already told some friends to use it when they want to get new jerseys.\r hopefuly i ll come again \r thank you Pros: great service- friendly ppl - great products Cons: none more

Best soccer store in the US 12/24/2009

I've been a regular at SoccerNucleus for almost 4 years now. I've always found the hard to find shirts on Mike's website at a fair price and with the option to get the official printing. His service is, as another reviewer stated, top notch. Yeah, it can be tough to contact Mike, but a few phone calls will do the trick, besides, it's better than trying to deal with big stores that treat you as another customer. With Mike that's not the case, you get personalized attention and are able to speak with a person who knows what he's talking about and what he's doing, not just some random operator in a big store. Shipping prices are fair and items are shipped out fast! Everytime I need to buy a soccer jersey I always check Mike's website first... And you should too! Pros: Updated and hughe stock, jersey printing and good service Cons: None at all more

Great website, quality and service 12/24/2009

I ordered the Cristiano Ronaldo Real Madrid away jersey for myself since I am a big fan of Real Madrid. The website is very user friendly and the items I needed were very easy to find. At a click of a button I could get what I was looking for. The quality of the jersey and numbering is impecable. The service was second to none. Efficient and fast. I am definitely going back for more jerseys. The next one will be a PELE or Di Stefano. Being able to choose whatever name or number to put in the back is a bonus. The selection and quality are the best. Price is very reasonable too. I recommend it to everyone. Pros: Best naming and numbering I've seen more

No problems 12/22/2009

First off, I don't know if Mike had a revelation or something but I completely disagree with the first few reviews and agree with the last one. I ordered a Lionel Messi jersey and was very unsure about the size I should get so I contacted Mike. He responded immediately and suggested a large. Unfortunately when the large came in the mail (very fast by the way) it fit but I like jerseys a little bigger on me so I asked him to exchange it for an XL. He gladly accepted an exchange and the XL should be coming in the mail very soon. This is what separates Soccer Nucleus from the rest of stores. He accepts exchanges on printed jerseys! This is very unique and it is very convenient for the customer. I highly recommend Soccer Nucleus for anyone who wants an official jersey! Pros: Large selection, Easy communication more

One of Two Best in the U.S. 12/18/2009

I was on the search for a local soccer shirt (jersey) shop after the one I had frequented out of state had made a couple of errors as well as the fact that the shipping charges were starting to add up (not that their shipping prices are unfair, but with local it would be cheaper). I came across this website and ended up calling to see if I could stop by because as an avid jersey collector I am very particular about my jerseys (have to be authentic of course, complete with player sized name and number, respective sleeve badges, proper placement of badges on sleeve, proper placement of name such as arch vs straight). I had no trouble getting a hold of Mike. The first printing job he did for me was great and I've been a customer ever since. Off the top of my head I can't even count how many jerseys I've done through him (whether its purchasing the jersey with the name and number or sending in a jersey I bought elsewhere to have authentic printing done). During that time I have had only one mistake and it would be a minor one in that the badge placement didn't quote cover the area that I had wanted. But he was quick to offer a fair solution by not charging me for the badges. I can see some of you on here have had trouble reaching Mike. I think you guys need to remember that this is a smaller company. I think its a one or two man operation. This time of year, as with any retail store, is very busy. I've had trouble getting a hold of them before as well, but they are not trying to hide or scam anything. I've experienced problems at all the other soccer shirt stores over the years and have found that Soccernucleus is the best to go with. You might find better selection at the bigger online shops because they are corporations, but you wont get the authentic printing and attention to detail. I've complained about crooked printing to these ""mega"" stores and they look at me like I'm crazy because to the naked eye its ""close enough"" and refuses to refund because ""customized orders cannot be refunded"" and if replaced, the replacement is not perfect either. But Mike understands the attention to detail. I can relate to some of your experiences because I had the same with a UK shop that took almost three months to send me my jerseys. Bottom line this shop isn't 100% perfect, but its one of the two best I have shopped from in the U.S. and top three in the world. Pros: Authentic products, great service, passion for soccer more

Answer from soccernucleus 12/18/2009

We have been in business for 4 years. We started right before the World Cup in Germany 2006. Since then, we have served around 9000 customers and sold about 16,000 jerseys. As a growing small business we have had our challenges and sometimes it has reflected on our customers. Here are few facts about us; 1. We do not harvest credit cards for fraudulent purpose. We are fully PCI compliant as mandated to all merchant doing business online. 2. We have never scammed anyone a dollar. We do not bill until items are shipped. 3. We carry one of the most comprehensive selection and sometimes our online inventory is different from our warehouse. 4. Our jerseys simply look the best. We invite to try us. 5. You are always welcome to call us for inventory check. Last, we try to serve every customer to the best of our ability, but over the years, after we served 9000 or so customers, few orders are bound to be mishandled. We will always try to make up for our mistakes within reasons. So, to those customers we angered, we are sorry. For those of you potential customer, we welcome you to call us. Pros: Selection and workmanship and return policies Cons: let you decide more

What a rip off 12/17/2009

Mike claims to have over 8thousand sales how many of which actually go through is anyones guess. I placed an order two weeks ago and instead of recieving my order I received lots of excuses. it was always someone elses fault. The order was wrong...it was the wrong size. etc. I know how hard it is to find soccer jerseys and was really excited to give a Del Piero jersey to a huge soccer fan. Unfortunatley that won't be happening due to all these delays. I agree with the other comments. I have a feeling that this business is not legit..I promptly called my credit card company and had his name and business flagged. Do yourself a favor and shop around. Don't waste your time at this site! GOOD LUCK SOCCER FANS! Pros: seems to have a large selection Cons: can't deliver what they claim to have more

Scammed badly. 10/23/2009

The police need to handle these complaints. I was sent a jersey that took more than a week to arrive. I sent it back for a exchange, and it's been a week so far! I have not heard from Mike Wang so far and have emailed him three times already. If I don't hear from him tomorrow, the police will be involved. This is the last time that I am EVER going to trust a website for shopping. Lesson learned the hard way. Pros: Nothing. Cons: No contact. No email back. Scam. more

Do not shop at SoccerNucleus!! Could be a scam! 12/19/2008

I wish I would have read the 1st review BEFORE I had decided to TRY to shop with Soccernucleus.\r \r I had a nearly IDENTICAL experience:\r - Great Selection\r - Order never left the ""New Order"" phase in the process\r - Emailed/called 'Mike' to no avail\r - Finally emailed to cancel order which got a response (no surprise) that said the order was 'Packed and ready to ship'\r - So I said, to NOT cancel and go ahead with the order\r - I requested a new invoice emailed to me as well and written confirmation of my shipping tracking number\r - Never got that either after 2 weeks more of waiting\r \r Then I read the review before this and realized it could be a scam such as a method to harvest credit card numbers or something so I RECANCELLED.\r \r The jury is still out as to whether my purchasing information will be used fraudulently or not.\r \r Meanwhile, there are plenty of other places to get soccer stuff. Try 'WorldSoccerShop' Pros: Good Selection Cons: Bad Service / Possibly a scam site more

Buyers Beware! Don't shop at Soccer Nucleus 1/3/2008

I bought my son a soccer jersey a couple of weeks before x-mas. When the jersey did not arrive, I called and emailed several times, trying to determine the status of my order. I never heard back from ""Mike"" nor did he return any of my emails. They have my money but my order has fallen into the blackhole of Soccer Nucleus.... I guess next stop is to file a complaint?! Pros: good selection Cons: never recieved order more
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Online shop sells soccer jerseys representing teams from every corner of the globe.

Editorial
  • Online shop sells soccer jerseys representing teams from every corner of the globe.

  • 4/19/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 8am-5:30pm
  • Payments: Visa, American Express, Discover, Master Card
  • Neighborhoods: Central, Near North Side
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