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Businiess name:
Windermere Dental Group
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Review by:
citysearch c.
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Review content:
Windermere Dental Group should be shut down. I received a coupon for a discounted initial visit plus whitening, so I jumped on it. I should have read reviews of the place first. I could've saved myself a lot of hassle. The office is very nice and clean, and the staff was friendly enough, but when I went in on my second visit to have a couple of cavities filled, it was done incorrectly. I couldn't even bite down on anything because of the way the filling protruded from my tooth. I went in to have it corrected, and they actually charged me for it! It was their mistake!! On the phone, they told me there would be no additional charge, but a few weeks later, i got a bill in the mail for it. when I called to contest the bill, they threatened me with being sent to a collections agency. To avoid any further hassle, I paid the copay on it. After they ""fixed"" that mistake with the filling, my tooth was in horrible pain, and I couldn't get floss between the tooth that had the filling and the tooth right next to it. There was filling in between the two, connecting them together. It fell out after about a couple of months. I've had severe sensitivity in that tooth ever since. Fast forward to nearly two years later. I found a new dentist and they needed my X-rays from this awful place released to them. I called several times, leaving messages for my X-ray release, and none of my calls were ever returned. So my new dentist called them personally, and only then did they bother to call me. They told me it would be a $10 charge to release my info to my new office. I have never been charged to have files released between offices, and these crooks won't get one more cent from me. Luckily, my new dentist found a way around getting those records, so I'm thankful for that. My new dentist said he's never heard of someone charging to release records. I've never written a bad review in my life, but people need to be warned to stay away from this place. Awful.
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