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Review content:
This practice has saved 2 of our cats' lives, one kitty's more than once. They are incredibly professional, efficient, kind, affordable, knowledgeable. They make refills instantly. They have state of the art equipment. I get x-rays and test results from them far more quickly than from my own doctors. In fact, they are more compassionate and respectful of their patients than many human doctors I've met -- by far.
Oh, and they make house calls, which is worth it for us for a kitty who's ancient and fragile and is traumatized by trips to the vet. Worth every penny.
But more generally, I appreciate two things most of all: they will take an emergency case with no advance notice and no waiting. They obviously brought our nearly-expired kitten back to life when we rushed him in in terrible, terrible shape. But they also kept me calm and worked assuredly. It was not until after he was out of crisis that they let on how dire his situation had been (he'd fallen behind a water heater, upside down, was stuck there for nine hours). Secondly, they treat our ridiculously old other cat with tremendous care and dignity. They have sent us to a cardiologist, worked in tandem with the specialist, never ever act like treatment X or medication Y is a waste of time on a pet so old; yet they also never needlessly bleed us of money on treatments not practical for a cat near his third decade of life.
I really fail to understand how there could be so many glowing reviews and yet a couple negative ones that are so scathing. It's almost like they're talking about some parallel universe, not the Sunridge Animal Hospital I know. Sure, they do get busy, but I've never ever seen them be rude or short with anyone. I've watched a vet stand patiently and answer questions of almost comical detail for a nervous young woman about to get her rat neutered. Seriously.
Pros: hours, staff, emergency care, compassionate
Cons: busy, but that's because they're good
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