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Businiess name:
Cafe Montrose (CLOSED)
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Review by:
citysearch c.
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Review content:
Our party of 6 was very excited to try this restaurant, but for the reasons discussed below will not be returning:
*The restaurant seated another party of 6 before us even though they had arrived much later than our group. No apology for this inconvenience was offered even though they said they forgot about us.
*Our waiter's first spill of the evening was luckily a full water glass. The metal water glasses at our table were inconsistently filled all night.
*The service was extremely slow and inconsistent. Appetizers took over 30 minutes (3 mediocre soups and 1 salad) and entrees took almost an hour
*Once the food finally arrived we were notified they were completely out of fries. Note that this is an established restaurant on a Saturday night that is noted for mussels and fries.
*My platter of white wine/butter mussels was spilled all over my now ruined wool sweater by the waiter. They initially offered to comp only one beer after I was drenched in butter sauce. It took three discussions for them to agree to the comping of my mussels entree.
*The mussels and chicken ala king were quite good, but the ribeye appeared to be more of a flank steak.
*The restaurant was extremely hot and uncomfortable despite the 60 degree temperature outside. They told us of a newly installed A/C unit, but it was not very effective.
*We refused to wait another hour and risk another spill so we let without coffee or dessert.
We will certainly not be returning despite a few good entrees. I would seriously caution against visiting this establishment on a weekend, and if you want mussels and fries ask first because they will not tell you they are out of something until they bring your food.
Pros: Good mussels
Cons: Slow service, Ran out of a key menu item (french fries), Not apologetic after multiple spills
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