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Stephen A - Review by Stephen A | Firestone Tire & Service Centers

Firestone Tire & Service Centers


Stephen A 11/17/2007

Van running rough, lacking power and lurching under load -- Was told I needed a fuel injection service, new fuel filter and throttle body cleaning -- Dinged for several hundred dollars and had the van back in 40 minutes. Nice turn around time, but it didn't fix the problem. Took the van to Sound Ford where the technician showed me that the throttle body hadn't been touched, let alone cleaned. Was told there was no way to clean the injectors properly within the turn around time -- It takes half that time to hook the equipment up to the fuel rail and another 30 or 40 minutes to properly clean them once hooked up. The problem turned out to be still clogged injectors, severe arcing of the spark plugs due to cracked wires and boots and the wrong fuel filter being installed. more
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