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Decent Dentist Worst Receptionist - Review by e. k | Kim, John Y, Dds - Gateway Dental Ctr Of Seattle

Kim, John Y, Dds - Gateway Dental Ctr Of Seattle


Decent Dentist Worst Receptionist 11/9/2007

This would have been my second trip to Gateway Dental, but after trying to make an appointment with them this morning, I changed my mind after speaking with the rudest receptionist I've ever encountered. (Danetta) I asked her what the name of the previous hygenist was the first time I visited. I just wanted to insure I don't have her again, because she was a little rough. I didn't mention this to the receptionist, because I didn't want to sound like I was complaining. The receptionist's tone was condescending and rude. She rudely corrected me and the person I saw during my last visit was not a hygenist but just an assistant who performed my x-rays. I then said, ok, can we talk about making an appointment. Then silence. So I said, Hello? she then raised her voice and rudely said, "I"M LOOKING!!!! I asked her if she was having a bad day. Then she raised her voice and went on and on accusing me of having a bad day and I couldn't get a word in. I asked if she always yells at her customers and never lets them speak. She finally quieted down enough for me to cancel my appointment. I'm sure Dr. Buchanan is a good dentist, he needs a better receptionist who can control her anger and leave her personal issues out of the office. Forget the view, i'd rather have a pleasant staff than have a rude receptionist ruin your day. more
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