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Mistakes are part of SUCCESS - Review by Henry C |

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Mistakes are part of SUCCESS 6/23/2007

The side mirror of my Volkswagen Jetta got broken so I had to replace them immediately. I ordered in Auto Parts Warehouse since it is where I usually order my car parts. For the first time, they delivered my order three days late. I was quite disappointed. Yet, they were very apologetic. They personally sent me an email, apologizing for what had happened. And, other than that, I received a discount coupon for my next purchase. It was so nice of them to do that. not all online shopping do that. I guess it's one of their secrets why they are successful. They are treating their customers fairly. more
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