Margaret is wonderful ! I had been looking for a dog groomer in my area because I had moved to the other side of town. With one very bad experience and no other recommendations for anything in my area. I went back to my old neighborhood and groomer. Am I glad I did and sorry that I put my poor dog through a bad experience just because I didn't want to drive for 30 minutes. I feel bad for being selfish and happy that there is someone that my dog and myself both trust.