Ive had enough experience here to say I know what Im talking about, Ive been going here since the birth of my daughter who is now 9 months and I am definitely switching to a new provider. The dr we see never offers any help or suggestions when I ask questions, she just smiles and acts as if its just something I should deal with. Ive always had to wait at least 30 minutes for her to come into the room once we were called back , not an easy feat with an infant. Then once she comes in, we are only seen for about 10 minutes. She always has someone training with her, I never see the same nurse so it's extremely difficult to form a relationship with the staff here as they are a training facility for the neighboring hospital.
The appointment staff is the worst of them all! There is one woman with 'blonde' hair that Ive had several head-butts with. She will NOT reschedule an appointment for anything - shes said to me before 'well you just need to keep this appointment'. Last time I was there, my baby was having a melt down (from the long wait we were way past nap time) so I left it up to my hsband to schedule the next appointment. I kind of walked away to console my baby and popped my head back up to the window just as she was telling him the time and date of next appointment - i didnt catch the time bc I wasnt even standing there AND my baby was crying so was hard to hear, so I simply asked 'what time was that?' and both the receptionists looked at me like I was retarded (as if i dont know how to tell time). She responded NINE FIFTY TEN TILL TEN. Well the way she said it caught we off gaurd so I asked ""im sorry please say that again"" and she said ""UGH, I dont know how else to say it ITS TEN TILL TEN NINE FIFTY.
This was just the last straw for me, I dont understand her need to be so rude. This woman should be fired or put somewhere that she doesnt have to interact with clients as Im sure Im not the only one that's had a run in with her
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