I have been a client of Tassi fo the last 12 months\r
We have 3 cars, 1 WW and 2 Audis.\r
We have spent more than $8k as I have found out that their mechanics are good.\r
That said, my last experience was worst that I could have ever imagined.\r
On my way to pick up the car, I have signed my last check ($200) and have asked Duncan (reception guy)what I believe was a reasonable request : to do a 360 on the car, knowing that I have spent more than $3k in the last 4 weeks (on 3 cars). Duncan told me they do not provide this service unless it was specifically asked by the client.\r
Then we have started to argue, finally he gave me 5 seconds to leave ""his"" shop otherwise...\r
Basiccaly he was physically threatened me and my ....2 years old son.\r
So I took the key and asked for my car...\r
...That I could not find...So my son and I had to wait/walk UNDER the RAIN for more than 5 long min to finally find it with the help of the 2 mechanics guys (200 yards away)......\r
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No comment. I just hope this experience will never happen again to any of their client.
Pros: Good mechanics
Cons: They fire you, They threaten you and worst...
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