Initially made an appointment with Dr. Katz who is supposed to be one of the top dermatologists according to NY Mag. Received a call from his office the day before saying he'd have to cancel due to a family emergency (happens) and would I like to see Dr. Freidman instead. Showed up at my appointed time and only had to wait 10 minutes before I was led into one of the smaller rooms. So far, so good.
I waited in the inner room for 45 minutes before venturing out in my gown to the reception area and asking what happened to Dr. Freidman. Turns out no one had informed her that she had a patient waiting (or so she claimed)! She comes in, apologizes, takes a look at me for 2 minutes, claims the problem is due to an ingrown hair (which I really really don't think it is based on past experience) and tries to sell me the Juva Spa's laser hair removal treatment. VERY UNPROFESSIONAL, Dr. Freidman. Shame on you! Was also prescribed a Juva-branded skin lightening compound that seemed to work initially but has now made my problem area darker.
This place might be an ok spa, but if you want a serious medical opinion, go somewhere else.
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