We went to this theater after not having been there for a while. When I went to buy my tickets the salesperson at the counter was very impatient. He tried to charge me an adult price for my 12 year old. The sign clearly said, Child 2-12. When I mentioned this to him he became very upset and claimed that it meant ""up to 12"". After I said, ""No, your sign specifically says through 12"", he responded with ""Fine! I'll give you the child's price. At this point I don't care! I'll just give you what you want!!"" He made a face as he said this to me. It wasn't the money it was a matter of principal and honoring what their sign read. I reported it to the manager who apologized but did not seem to be too bothered by it. Maybe this theater does not want to deal with children at all. I will not choose this theater as my first choice again. There are 24 other theateres in the San Antonio area to choose from.
Pros: centrally located
Cons: employees not friendly, not child friendly, impatient employees
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