I had a 9:00 appt w/ Rhonda. She wasnt there when I arrived, I called her she said she was 15 minutes away. I waited and waited and waited. While waiting I saw young guys walking in and out with vodka bottles. Lori's clients getting serviced. By 10:00 Lori saw I was irritated and said Rhonda is on her way. She finally arrived about 10:30, and had the nerve to grab the girl sitting next to me, who had arrived after me. By 11:00 she finally called me to the bowl and asked her daughter to wash my hair. It was terrible her daughter used Pantene shampoo, on my hair, now I have that at home. Where were the salon products that you cant by over the counter? My hair did not feel clean, she used ice cold water, and wet my shirt all up. I was sat under the dryer for another hour. The whole time calling other nearby shops to see if they could finish me up asap. Rhonda finally calls me to her chair, never apologized for being late, saying she would knock a few dollars off, NOTHING. All she did was gossip about other people in the shop, which I didnt want to hear, I was so irritated with her at this point. She didnt listen when I said I wanted curls, and had the nerve to pop her lips when she had to put my curls in. I was charged 85.00 for a wash, flat iron/curl and trim. Mind you I'm coming from Antioch, and she knew this. It was a terrible experience.
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