both reviews are from the same person who brought the car in with the trans in the trunk of the car that someone else removed and damaged the trans case trying to remove and take apart the trans and i never offer any kind of financing she was mad because her check was declined through my check machine and had to go to the bank and get cash.I give qoutes up front and give a 1 year warranty with all repairs in fact the same customer came back and had me do more work on her car but that this page was just brought to my attenion and the customer who wrote those complaint is not welcome back
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