On the surface, this place looks good. I toured the facility before boarding my dogs there for the first time and the woman giving me the tour was friendly and informative.\r
\r
When I picked up my two dogs, they were both sick; coughing & both had diarrhea. When I complained and asked why I hadn't been called, I was told they had given rice & some medication for the diarrhea. They said the cough was probably kennel cough & if I read the contract it says they are not responsible for that. \r
\r
I can't believe no one called to tell me that both of my dogs were ill. I paid a lot of money for them to care for my dogs & they came home in horrible condition. Not only were the sick but they smelled something awful. I called back a few days later to ask if they would cover the vet expenses I had incurred as a result of their stay and they told me they would not. When I asked to speak to the owner, I was given a phone number to call. I left several messages and no one has returned my cal
more