4 times in this week we have not been able to access the movie we desired. Also 3 movies continue to pause in the middle of scenes. I have been unhappy with this for a while now with this problem which is starting to become an often occurance. Then when I call for assistance I am on hold for 20 minutes. At least that is when I give up and hange up without help.
Pros: movies on demand, on demand
Cons: phone help, movies freeze
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