For long waits, cramped atmosphere and pretentious policies, Bettes is the place to go.
Been there three times:
First, not so bad.
Second, after waiting thirty minutes to be seated, the waitress spilled a latte on my wool jacket: probably due to overly difficult maneuvering in the cramped interior. All that was offered was an apology and a wet towel.
Third, after waiting forty minutes and getting some coffee with my girlfriend at Peets across the street, we were seated. The waiter told us twice to pour the Peets coffee into plain glasses he provided, the reason being we were at Bettes now, not at Peets. We cancelled our order and left.
Not going back.
Cons: , Cramped, Pretentious
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