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The Waterworks

4.8
256 reviews
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id: 29651769
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550 Schrock Rd
Columbus, OH 43229

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(614) 232-2222
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Managed by Uberall
Reviews
( 205 )
( 41 )
( 9 )
( 0 )
( 1 )

Best

We had Rob Webb out t on March 7 and 8 to do work at our daughter's home and again on 9 to work at our home. Mr. Webb was well trained and professional. Most of all he went abo...

Worst

After the repairs were made to my gas lines, I wasn't told that my furnace was turned off. I recently called a heating and AC repair tech to come out because my furnace wasn't wo...

Editorial review from BirdEye 12/9/2014

Very good service. On time and good value. Will consider using WW again in the future. more
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Editorial review from BirdEye 11/14/2014

Rick removed an older toilet in a second bathroom and replaced it with a new one. He is a very pleasant young man and we appreciated his work. He did an excellent job. more
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Editorial review from BirdEye 11/13/2014

by Dana at BirdEye Provided by BirdEye
I was very pleased with the skill, and the professionalism of the serviceman. more
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Editorial review from BirdEye 11/10/2014

I'm really happy with the service. The gentlemen that provided the service were polite and very clean. They cleaned up after they finished the job and I was glad that they came over right away. more
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Editorial review from BirdEye 11/10/2014

Your team member was fantastic and I'm well pleased with the work! more
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Editorial review from BirdEye 11/10/2014

Great from beginning to end. A very nice and dedicated tech who is very knowledgeable about his job. more
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Editorial review from BirdEye 11/10/2014

We had a clogged floor drain in our basement. I was impressed at how quickly they responded to my online request and arrived for the service. The plumber was courteous, thorough, and explained everything well. The cost was reasonable. I put their number in my phone...we've found our plumbers! more
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Editorial review from BirdEye 11/10/2014

Very satisfied with the service. I especially liked the way the serviceman cleaned up the area after he finished working. Thanks more
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Editorial review from BirdEye 11/10/2014

Thanks for your service. We were very please with the work the man did. more
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Editorial review from BirdEye 11/10/2014

by Matt at BirdEye Provided by BirdEye
I so appreciate your prompt, informative and thorough service. I like your coupons too! more
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Editorial review from BirdEye 11/10/2014

My experience was excellent. The technician came to my home twice. The first time we talked about the issue but, I needed to move something's to locate the drain cap. We discussed at for his arrival the next day and he called and arrived as agreed the next day. Although when I called that morning the representative told me my appointment he was scheduled to come later than the tech and I had discussed. However, He called prior to his arrival and promptly showed up shortly after at the time he and I had agreed on. Not only did he repair my backed up sewer line he also cleaned up the mess that the backup caused. I hadn't expected him to do that. He also let me see my drain lines through the camera so I was assured the drains were cleaned out. In addition he located another problem where the drained was clogged and cleaned it out. I was very pleased with his work. more
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Editorial review from BirdEye 11/10/2014

Excellent service!!! We had a leak in our bathroom sink and a disposal that stopped working. The response from Waterworks was quick and very professional. We always use Waterworks and have never been disappointed!!! Thank you, Waterworks! We will be calling you again to schedule service. more
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Editorial review from BirdEye 10/17/2014

Darren, Chris & Keith replaced the plumbing in my bathroom today. They did an excellent job and were professional, courteous and kind. They worked very hard and got it all done one day. This company does a great job and I highly recommend them to anyone needing their services. Thank you to Darren, Chris and Keith! more
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Editorial review from BirdEye 10/8/2014

As usual, the service was great. I was lucky enough to get Rodney, who my dogs love! One item I am having problems with is signing up to get your monthly newsletters. I have tried a number of times, but somehow it never seems to "take.." If you could sign me up from within, that would be great. My email address is "DThomp82@columbus.rr.com." more
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Editorial review from BirdEye 10/7/2014

The technician was friendly, and he worked quickly and efficiently. more
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Editorial review from BirdEye 10/6/2014

Friendly, prompt and so easy to work with! more
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Editorial review from BirdEye 10/6/2014

The response to my service call was just fine, very prompt. The gentleman that fixed things was courteous and did the job in reasonable time and explained several options on site. However, your billing department failed. I called them to get a "clear" copy of the invoice since I had a reason to file a claim for this occurance. They have not responded as of this date and I am very disappointed with that. I am not going to keep calling for what should have been sent in the first place. I give them a F on that. Also your screen am using to report this is in need of attention. In particular when someone wants to go back and make additions or corrections to the report. Thank you, more
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Editorial review from BirdEye 10/6/2014

The service was great. It was in the middle of the night and repair guy was awesome. The price was okay and the work done to clear the pipe was excellent. Would call again. more
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Editorial review from BirdEye 10/6/2014

The person who did the work did a good job opening up the drain pipe from the house to the street. Unfortunately, he broke the plastic connector between the downspout and the drain pipe that goes underground to the street. He replaced it with another piece of PVC that is bigger but does not have a good fit to the downspout so something could go through the opening. more
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Editorial review from BirdEye 9/10/2014

Great customer service! I had some trouble with my tankless hot water heater that three other plumbers couldn't fix. The water works got it done. Darren, the plumber that came to my house, was honest, knowledgable, friendly, and all around excellent. Good work! more
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