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The Waterworks

4.8
256 reviews
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id: 29651769
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550 Schrock Rd
Columbus, OH 43229

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(614) 232-2222
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Managed by Uberall
Reviews
( 205 )
( 41 )
( 9 )
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( 1 )

Best

We had Rob Webb out t on March 7 and 8 to do work at our daughter's home and again on 9 to work at our home. Mr. Webb was well trained and professional. Most of all he went abo...

Worst

After the repairs were made to my gas lines, I wasn't told that my furnace was turned off. I recently called a heating and AC repair tech to come out because my furnace wasn't wo...

Editorial review from BirdEye 12/30/2014

They were there on time and in a timely manner. There was a little bit of clean up unfinished when the job was done, but, other than that, I am satisfied with the work that was performed. I thought that the price was quite high, but that may have been due to the fact it was a weekend job. more
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Editorial review from BirdEye 12/29/2014

The service man was extremely nice and knew exactly what had to be done. He did not try to just put on a new handle regardless of brand as had been done by the person that installed the toilet 3 years ago.. Your company was highly recommended by a friend of mine. You lived up to my expectations. Anytime I need a plumber you are the one I will call. Thanks again for the excellent service you provided. more
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Editorial review from BirdEye 12/29/2014

Arrived in a timely fashion, even on a Friday night and Saturday morning. Stayed with the job until it was completed. Provided camera shots and clear explanation of the situation. Clean up was well done. I would call Waterworks again (but I hope I won't have the same troubles.) more
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Editorial review from BirdEye 12/29/2014

The service was excellent. He corrected all my problems. I will use your service again if needed. more
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Editorial review from BirdEye 12/29/2014

Super Friendly. Super Fast. Cost exactly what you said it was going to cost. What more could I ask for??? Recommended you to everyone in my family! more
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Editorial review from BirdEye 12/29/2014

The young man called ahead that he was coming and arrived and put his booties on. Showed him the toilet that was leaking into the garage. He said 90% of time it was the ring. He quoted me a price which I thought was high, but it was my first estimate. The only problem I had was when I scheduled the appointment I gave the person my landline and my cell number. Since I wanted as early a time as possible I asked her to use my landline first. However on the day of the appointment they only called my cell number and I hadn't come downstairs yet. When I did I saw I missed the call by about 15 minutes and I called right back. The person said that since I didn't answer they had moved on. She said they did not have the landline number. She put me back on the list. When I hadn't heard anything by about 11:30 or so I called back and she said she would have someone out as soon as she could. I was going out of town the next day and I just needed someone to take a look and tell me the problem. I will say they came out the next day after I called. I will get a few more estimates. more
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Editorial review from BirdEye 12/29/2014

I don't remember the waterworks team member's name, but he took care of the issues and cleaned up everything - was on time, and done early! I will recommend Waterworks to anyone who needs a professional plumber - price was right and they arranged the work to fit my schedule! more
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Editorial review from BirdEye 12/29/2014

I was very impressed with the knowledge and work done on my home. Zach was fast, knowledgeable and thorough the entire time he was working. He was respectful of me, my time and my home in addition to getting the job done. I would highly recommend Waterworks to anyone looking for a plumber. The prices were discussed prior to the work, and didn't fluctuate once the work started. I will certainly use you again when the need arises. more
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Editorial review from BirdEye 12/29/2014

Gave accurate arrival time and were tremendously courteous. Not only arrived when they said they would....but came out the day I called for service. Price was reasonable and the employee was extremely professional. I would call for service again. more
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Editorial review from BirdEye 12/29/2014

I was very pleased with the technician Paul's work. He even cleaned up the floor and put everything back in position. I highly recommend this company. G. Seroka more
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Editorial review from BirdEye 12/29/2014

We are well pleased with the outcome of our recent plumbing work. more
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Editorial review from BirdEye 12/29/2014

Technician was very friendly and knowledgeable. Service response time was a little slow, but sure it had to do with them being busy since it was a holiday. Some have said it's a little pricey, but it's worth it, to me. Actually turned out to be a few dollars less than what I was originally quoted, so I'm a happy camper. Would call them again if I'm in a plumbing bind. Highly recommend the Waterworks. You won't be disappointed! more
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Editorial review from BirdEye 12/29/2014

Service was good, the technician did a very good job more
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Editorial review from BirdEye 12/17/2014

I appreciate the ease of scheduling an appointment and the fact that someone can be reached whenever an emergency or issue happens. The plumbers are always considerable and helpful. Waterworks/Comfortworks has done all of my plumbing and heating work for over 15 years. more
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Editorial review from BirdEye 12/13/2014

As always, the service person was on time, pleasant and fixed our problem, without charging an arm and a leg. We were very pleased as our problem was not simple. more
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Editorial review from BirdEye 12/10/2014

Toilet was starting to run a lot and had them come out to take a look. It turned out to be a real simple fix with the floating bulb inside the tank. Guy was in and out in 5 minutes with a lot of helpful information. Best part was it didn't cost me for the call. This is the second time I've had them out. The previous time was for a busted hot water tank and they have always been very helpful. more
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Editorial review from BirdEye 12/10/2014

I was extremely pleased with the promptness, courtesy and thoroughness of the technician. He listened to each of my issues, offered a recommendation to solve each and then walked me through the pricing. All of the repairs were completed within 6 hours of his arrival (with a minor interruption for a family emergency) and I've been very happy with the results, though some minor adjustments are needed. I will happily call The Waterworks for future plumbing needs. more
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Editorial review from BirdEye 12/10/2014

Although more expensive than others, he seemed to do a good job. However, I never received any paperwork on this job. No bill, or warranty. more
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Editorial review from BirdEye 12/9/2014

Scheduling people were a little confused. Called to tell me they would come the next day, when, in fact, they were already on their way. Men were extremely nice and helpful in demonstrating the issue and repairing it thoroughly. more
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