I stopped in the Futon Shop knowing I had to get a new futon but had no idea where to start. Matthew was incredibly helpful and even steered me away from the most expensive mattress, saying it wasn't cost efficient since I would mostly be using it as a sofa. He was very knowledgable about the various mattresses being offered and I got a very good deal due to their sale. He even came out on a Saturday morning to deliver and set up the futon frame! Excellent customer service!\r
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Pros: Helpful sales rep, great sale
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