The Chicago Diamond and Jewelry Exchange

My boyfriend proposed marriage to me in May 2007 and presented me with a beautiful diamond - the ring setting itself was simple because he said it was ""temporary"". He wanted me to meet with Shari and she would design a setting that I would like. Seven months went by before I could arrange the time. I recently met with Shari and we modified one of her previous designs to personalize it for me. I was very impressed with her personal approach and her expertise. Yesterday I picked up the finished ring and it was ABSOLUTELY gorgeous. So beautiful that it brought tears to my eyes. Shari said the design would make the diamond stand out and that is exactly what it does. It's almost like the diamond is speaking , saying ""look at me!"" Pros: Everything more

Some nine months ago I was looking for a ring for my bride of 20 years. I had looked at every major online wholesaler, and had visited two of their ""retail"" partners. The diamonds that I choose online were seldom available. Those that were available may have been graded well - but looked less than desirable in person. I ran across The Chicago Diamond and Jewelry Exchange and had a completely different experience. Making an appointment with Shari, I viewed stones in the sizes and shapes I had requested. Shari showed me other cuts and which side stones worked best with each shape. She took the time to guide me to stones that had the best visual appeal. Stones selected, she crafted a custom setting that I never saw in a catalog, nor could I have ever visualized. Bottom line, I went there for price - but was overwhelmed by the expert advice in selecting the stones and designing the mounting (and matching band). Seldom does the lowest price overlap with such uncompromising and friendly service. I am a person that second guesses major buying decisions. I can not think of one part of the experience where I didn't think that I was getting a lot more than I was paying for. Just a week ago, a waiter at a restaurant commented about the beauty of my wife's ring set. It reminded me that a letter of thanks was long overdue to Shari. I hope this suffices. Pros: Expert advice administered in friendly, low-key envrons. Best value around more

I found the Chicago Diamond and Jewelry Exchange ""Chidexx"" in a Crains Chicago Business article. I met with Shari at the Chidexx/Bjeweled Designer Jewelry Collection location at 64 East Walton. Shari provided excellent diamond perspective and education. Once we determined my diamond criteria needs Shari brought in six diamonds meeting my diamond criteria requirements for viewing. We viewed the diamonds in different lighting to determine which had the best performance. Shari showed great patience and her presentation was unbiased. There was no pressure to buy. I tested Chidexx against the street and building jewelers on Wabash. Nobody came close to matching the pricing and selection at Chidexx. The pricing was transparent. Chidexx charge a brokerage fee of 7% over dealer invoice. Shari showed me the dealer invoice to confirm the math. No other jewelry store visited would disclose the vendor invoice. Pros: Great diamond education, great pricing, outstanding design consultation, relaxed atmosphere more

At Chicago Diamond Exchange they are wonderful. Once you walk in there and sit down they are concerned about finding you the best diamond for your buck without any pressure to buy one over another. Very willing to work with you when it comes to design and very knowledgeable about suggestions for designs. I purchased a beautiful engagement ring from them without any hassles or pressure to get a different one. I had went to many different places to check prices and the feel of the place and it was the only place where I could get both. I would highly recommend Chicago Diamond Exchange to any of my friends that were looking for any type of jewelry. more

I firmly believe there's no retailer or wholesaler who can provide you a better deal and better service. I thoroughly researched and shopped extensively for the perfect diamond at the best price. From the Jewelers Mall to Blue Nile, I couldn't find a place that could provide the quality and value for the diamond I bought from Chidexx. Pros: Service & Prices more

Their custom work is fabulous. The ring i had made is a definite jawdropper. They were great in customer service from start to finish. All my worries in being a first time diamond buyer were definitely covered. Best deal I could find, and definitely a no haggle comfortable all encompassing jeweler. Thanks CHIDEXX it looks beautiful! Pros: Cost, service, comfortable for first time buyers, great custom work more

From start to finish CHIDEX made finding and buying a diamond easy. The quality and value were superb. Pros: Good follow-up, excellent service, great value more

I found The Chicago Diamond Exchange on the internet, and within minutes I was talking to an expert who helped me acquire an ""ideal"" cut diamond within my price range within a week. They were upfront with showing me the invoice for the diamond and found there brokerage fees to be very reasonable. I would recommend The Chicago Diamond Exchange to all of my friends with no hesitation. Buying a diamond is can be a very complex process, but they made it easy...I feel very fortunate to have found them. Pros: Good follow-up, Best pricing, expert advice more

I recently purchased a diamond engagement ring from the Chicago Diamond Exchange. After having done my own research, and after visiting the large department stores, I made a call to ChiDex. I cannot emphasize enough how positive my experience was with them. They provided education and worked with me to find just the right diamond and setting. There was no sales pitch and no pressure to work at the upper limits of my budget. They were extremely available and it took less than a week from my initial meeting to actually receive my ring. more

A must visit for anyone shopping for a diamond. Truly rewarding experience for those who have done research or shopped before. The staff is very knowledgeable and attentive to even very specific needs (I am very, very picky). They did excellent work for me and were the only place that showed me EXACTLY what I was looking for. In terms of price and value, they are second to none. I could not have gotten a better deal through my own family (my uncle in the wholesale business tried!). In the end, I got much more for my money than I expected. Pros: Superlative Service, Excellent Price/Value, Less "Sales Talk" more