Some nine months ago I was looking for a ring for my bride of 20 years. I had looked at every major online wholesaler, and had visited two of their ""retail"" partners. The diamonds that I choose online were seldom available. Those that were available may have been graded well - but looked less than desirable in person. I ran across The Chicago Diamond and Jewelry Exchange and had a completely different experience. Making an appointment with Shari, I viewed stones in the sizes and shapes I had requested. Shari showed me other cuts and which side stones worked best with each shape. She took the time to guide me to stones that had the best visual appeal. Stones selected, she crafted a custom setting that I never saw in a catalog, nor could I have ever visualized. Bottom line, I went there for price - but was overwhelmed by the expert advice in selecting the stones and designing the mounting (and matching band). Seldom does the lowest price overlap with such uncompromising and friendly service. I am a person that second guesses major buying decisions. I can not think of one part of the experience where I didn't think that I was getting a lot more than I was paying for. Just a week ago, a waiter at a restaurant commented about the beauty of my wife's ring set. It reminded me that a letter of thanks was long overdue to Shari. I hope this suffices.
Pros: Expert advice administered in friendly, low-key envrons. Best value around
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