I want to rate this a zero but it won't let me. My friends and I had a reservation on a Friday night before a concert at the United Center. We arrived at 6:20 and ordered our food and wine right away. Our wine arrived a few minutes later but by 7:10, we still had not received our food. The waitress was hailed and she said she'd check. 10 minutes later, nothing, so we called her over again. Again, she'll check. By the way, we only ordered 2 appetizers. At 7:30, I went into the restaurant and spoke to the hostess and asked to see the manager. I stood and waited and was told he would come out to our table. 5 minutes later, no manager so I went in again and the hostess was coming out with 1 of our appetizers. I asked again for the manager and she said he would be right out. We ate the 1 thing they brought and the waitress came over to see if we wanted another bottle of wine. WHAT! Where's our other appetizer? I told her again that I wanted to speak to the manager and when she came back she said they were taking the food off the bill. I'm sorry but that wasn't good enough especially since we only got 1 thing. Even at this point she was saying our other dish was coming. Well, we had to leave for our concert. I was very disappointed that the manager didn't have the manners to speak to us about our disappointing experience. It's his job!
Pros: Very pretty setting
Cons: It's very difficult to get your food. You have to beg!
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