Sunset Ford

4.8
297 reviews
Write review
id: 28330500
marker

6616 166th Avenue East
Sumner, WA 98390

marker
(253) 863-2211
Incorrect info? Correct your listing
Main categories:

Ford Dealer

Related categories:

Other

Reviews
( 248 )
( 44 )
( 3 )
( 2 )
( 0 )

Best

No hassle to buy car and very nice to help get approved for available financing.

Worst

I have been taking all my vehicle for service to Riverside Ford since they opened about five years ago. I am a local resident and believe in spending my money in the local area. ...

Great salesman 12/12/2013

Tim was a pleasure dealing with at your dealership more
Reply | Report abuse |

people 12/10/2013

the people there are great more
Reply | Report abuse |

Service at Riverside Ford 12/9/2013

This is an honest, fair and a great place to business. more
Reply | Report abuse |

treated with respect and concideration 12/9/2013

service was excellant and done in a timely fashion more
Reply | Report abuse |

Always communicative 12/9/2013

I always appreciate how Riverside calls to keep you updated on your car. more
Reply | Report abuse |

good customer service. 12/8/2013

Dave Alexander was very helpful and courteous. He kept me informed on the progress of my car and also let me know what the insurance adjuster had to say about what would be covered. He also let me know that I could return my rental car at the Ford agency which was convenient for me. more
Reply | Report abuse |

Good Customer Service 12/7/2013

Repair was fast. Courtesy shuttle is a huge plus. more
Reply | Report abuse |

Wonderful experience! 12/6/2013

I have purchased a vehicle from Riverside Ford before, and was not disappointed my second time around. Sales staff were kind and curteous, as was Kathy in Finance. I was in and out, with a new car, in just over 3 hours. Troy was great and answered any questions I had. Thank you again for a great experience! more
Reply | Report abuse |

Staff is very courteous and I like getting my car washed. 12/5/2013

I was very pleased with the service and appreciated knowing that my transmission is leaking. more
Reply | Report abuse |

easy scheduling 12/4/2013

Scheduling fit my needs. work was completed in time. more
Reply | Report abuse |

Good service 12/4/2013

Service met my expectations more
Reply | Report abuse |

new ford pickup 12/4/2013

Sam Rutherford and Terry Hess were great. more
Reply | Report abuse |

Great experience! 12/3/2013

Sam, Pam, and Kathy were absolutely awesome! When I first went into the showroom, there were three guys just standing around, saw us, but continued to talk to each other and hang on the truck on display. But Sam was quick to show me their selection on Ford Escapes and apologize for the guys in the showroom. Pam, the fabulous internet rep, immediately came out and kept me interested. She and Kathy worked with the bank so that I could get what I wanted, which was a 2014 Ford Escape. They were friendly and professional and when I'm ready for another new car (in about 6-7 years), I'm coming back to this dealership. Thank you to Pam and Kathy for working so hard to ensure I was happy. You ladies are awesome! Thank you Sam for stepping up when others failed to. more
Reply | Report abuse |

Excellent customer service 12/3/2013

Troy Braxton is awesome! more
Reply | Report abuse |

Good Service 11/23/2013

I brought my car in for a 20k oil change and tire rotation, nothing major. The work was done promptly and the staff was polite. more
Reply | Report abuse |

2012 Focus 11/22/2013

A problem with the left rear door lock needed a replacement module. Riverside had to order it and it would not be in till the next day. It was covered on warranty and Riverside set up a rental car From Enterprise for me til the Focus was done. Next day I picked up my car and was not charged for anything. Hats off to Riverside. They take care of thier customers. more
Reply | Report abuse |

very fair 11/19/2013

Your service was very good, and I had been quoted a price the last time I was in and the technician honored that quote, which was less than it would have been, I appreciated that very much. more
Reply | Report abuse |

Close to home and scheules quick. 11/19/2013

I have been able to schedule work quite fast. Schedulers are very familiar with the required work and ask good questions to confirm the needed work. Messages left are followed up on in a timely manner. more
Reply | Report abuse |

Mud flaps 11/19/2013

Got the mud flaps put on my new truck in record time! more
Reply | Report abuse |
< Previous 1 2 3 4 5 6 7 8 9 10 Next >
Owner Message

  • Sunset Ford in Sumner, your #1 Ford dealer that is right off highway 410, down the hill from Bonney Lake. No other Seattle, Tacoma, or Puyallup Ford dealer is able to match our Sunset Auto Family history, inventory, and dedication to making sure our customers get nothing but the very best treatment.

badge