Sunset Ford

4.8
297 reviews
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id: 28330500
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6616 166th Avenue East
Sumner, WA 98390

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(253) 863-2211
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Ford Dealer

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Reviews
( 248 )
( 44 )
( 3 )
( 2 )
( 0 )

Best

No hassle to buy car and very nice to help get approved for available financing.

Worst

I have been taking all my vehicle for service to Riverside Ford since they opened about five years ago. I am a local resident and believe in spending my money in the local area. ...

Brake Repair 3/31/2014

I was impressed with Dave and your team with their persistence trying to find the issues my car was having. The concern and effort was more than appreciated. As a former dealer operations manager, the goal was to strive in keeping the service department in the top rankings with CSI. The effort I see being made at Riverside is an indication of the same goal to keep the level of customer service as a priority. Thank you very much. more
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Timely service 3/31/2014

Work done as promised and in a timely manner. more
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does as promised 3/30/2014

When approaching service Matt and Dave is really good. there is a lady working in service who is friendly but needs a lot of training. more
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Excellent, As Always 3/29/2014

Excellent service, on time, professional standards. This is why we bring all of our vehicles--Jeep, Ford and Dodge to Riverside. more
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RV Service 3/29/2014

Timely, quick service. No complaints. more
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Outstasnding Service Year after Year 3/19/2014

Reliable Service - Knowledgeable Personnel Accommodating Customer Oriented more
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Friendly Service 3/19/2014

It was friendly, professional service, even during negociating the price. more
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labor costs too high 3/18/2014

Labor costs too high. Everything else OK. more
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Great Experience 3/18/2014

We had the best experience buying a new car at Riverside. They were friendly, didn't pressure us and answered all our questions!! more
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Courteous Service 3/16/2014

Pleasure to work with you. more
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OUtstanding Job 3/14/2014

Dave Alexander from the "Service Department" is the MAN. Mr. Alexander was Prompt and Attentive to my Concerns with my 08 Ford F250 Super Duty. Thank You very much for an Excellent Customer Service and God Bless..Jose Rojas Owner of Computer Service Center in Bonney Lake 253-862-6189 more
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Sales people were very helpful and honest 3/13/2014

Best handling by the finance lady. more
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Recall fix 3/13/2014

I called for an appointment for a recall fix on my F150. I got an appointment the next day, and I was in and out in about one hour. Riverside Ford is my first choice for service on my Ford. more
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service and friendly staff 3/12/2014

dealer does great job assuring Quality work, and Helpful and friendly staff have had all my rigs serviced here and work has been done in timely manner, they have not let me down at alll more
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It's comfortable and staff is very friendly. 3/11/2014

It's nice to have a separate place to sit and read or watch TV while you wait. It would be nice to have free popcorn or something to munch on. more
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Prompt and knowledgeable service. 3/10/2014

I had a warranty issue with my truck. The service advisor go it right in for a tech. to look at. They even provided transportation while my truck is being worked on! more
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Easy Oil Change 3/10/2014

I took my big diesel truck in for an oil change. It was quick, easy and they washed the beast for me! more
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Customer service 3/9/2014

After a rather negative start in service advisor Matt and the service manager really turned our experience around. Quality, trustworthiness and they showed they truly cared about the customers needs. Thanks for the A+ service more
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Owner Message

  • Sunset Ford in Sumner, your #1 Ford dealer that is right off highway 410, down the hill from Bonney Lake. No other Seattle, Tacoma, or Puyallup Ford dealer is able to match our Sunset Auto Family history, inventory, and dedication to making sure our customers get nothing but the very best treatment.

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