I booked a room for 4 nights at this resort for myself (a single mother) and my 3 young children, ages 10, 8, and 1. I have to say that after reading the reviews, I was very skeptical of staying here with my children but thought I would chance it...so glad I did!! The staff were so delightful, they allowed us to check in about 3 hours early, got out in the night to get us supplies, and again in the night to unlock our room after we locked the key inside. The pool was fantastic, the kids had a blast sliding on the water slide and also enjoyed the indoor pool after hours as long as we kept the noise down. I could sit at the pool and look straight out to the beach, had the convenience of washing our clothes in the laundry facility before heading home, and could have used the exercise equipment if I had chosen to do so. In closing, I would like to say that this hotel is great for the price, has excellent access to the beach, and I felt completely safe and at home. When I return to Saint Augustine, I will stay here again!!