Real Property Management West San Fernando Valley

I am an overseas-based property owner who owns a house in Beverly Hills. I usually live between Australia and Japan. This is my first post on Yelp.\r Owning investment property is sometimes fraught with difficulty. More so if you are overseas. I cannot recommend Adel Rafaele of Real Property Management highly enough. When problem situations arise, Adel responds to calls and emails immediately and works tirelessly to exceed expectations. The company's in-house maintenance crew, led by Jeanette, are deserving of special mention. They are very competent, unfailingly polite, and are capable of performing miracles. Best of all, they show up on time and are completely trustworthy.\r In short, Adel's outfit is a one-stop-shop that can more than meet the needs of international investors like myself. If it helps, the office is multi-lingual -between them, they speak many languages including English, Spanish, Japanese, even Arabic.\r Keep up the great work guys!\r PS. This is an unsolicited post more

I am an overseas-based property owner who owns a house in Beverly Hills. I usually live between Australia and Japan. This is my first post on Yelp.\r Owning investment property is sometimes fraught with difficulty. More so if you are overseas. I cannot recommend Adel Rafaele of Real Property Management highly enough. When problem situations arise, Adel responds to calls and emails immediately and works tirelessly to exceed expectations. The company's in-house maintenance crew, led by Jeanette, are deserving of special mention. They are very competent, unfailingly polite, and are capable of performing miracles. Best of all, they show up on time and are completely trustworthy.\r In short, Adel's outfit is a one-stop-shop that can more than meet the needs of international investors like myself. If it helps, the office is multi-lingual -between them, they speak many languages including English, Spanish, Japanese, even Arabic.\r Keep up the great work guys!\r PS. This is an unsolicited post . Anyone who wants more details of my dealings with Adel is more than welcome to contact me directly. more

Before deciding to go with Adel and his team, I had been in contact with three other property management companies. HANDS DOWN Real Property Management was the best decision I could have made. I knew they were different from the first phone conversation. They were so professional and patience in answering any questions I had. Not only being new to the Property management company world but being a first time home owner too, naturally I had a lot of questions. Adel and the whole staff made me feel comfortable and safe. My house closed April 21th and there are tenants moving in on May 10th. Insane! Adel is one of the most honest people I have come by. He really cares for both his tenants and the owners. With Adel's help I have peace of mind and time to look and buy more properties. I can't thank you guys enough!! more

Before deciding to go with Adel and his team, I had been in contact with three other property management companies. HANDS DOWN Real Property Management was the best decision I could have made. I knew they were different from the first phone conversation. They were so professional and patience in answering any questions I had. Not only being new to the Property management company world but being a first time home owner too, naturally I had a lot of questions. Adel and the whole staff made me feel comfortable and safe. My house closed April 21th and there are tenants moving in on May 10th. Insane! Adel is one of the most honest people I have come by. He really cares for both his tenants and the owners. With Adel's help I have peace of mind and time to look and buy more properties. I can't thank you guys enough!! more

I was looking for property management company to rent my house in a very unique area. Spoke with a few and settled on Adel who immediately came out to see the house and assess what we could expect as for rent and discuss his fees. Fees were more reasonable than most property management companies in the area and we took a few days to decide and called him several times. He answered immediately every time and was very responsive. Some of the others did not return messages promptly so this was a big plus. If you can even make immediate contact before you've signed on, what can you expect after they have you under contract? The house was rented within two weeks and no fees were charged until the first month's rent was paid along with deposits. RPM also uses an online account that was very convenient for me and also for the tenants to report items that needed repairs. If you feel more comfortable dealing with someone that will chit chat with you about the property and do an excellent job, c more

I was looking for property management company to rent my house in a very unique area. Spoke with a few and settled on Adel who immediately came out to see the house and assess what we could expect as for rent and discuss his fees. Fees were more reasonable than most property management companies in the area and we took a few days to decide and called him several times. He answered immediately every time and was very responsive. Some of the others did not return messages promptly so this was a big plus. If you can even make immediate contact before you've signed on, what can you expect after they have you under contract? The house was rented within two weeks and no fees were charged until the first month's rent was paid along with deposits. RPM also uses an online account that was very convenient for me and also for the tenants to report items that needed repairs. If you feel more comfortable dealing with someone that will chit chat with you about the property and do an excellent job, call Tatiana. If you are like me and are strictly business and would prefer not to spend more than a minute on the phone handling matters, Adel is the one you want to deal with as he knows his market and is direct to the point without a lot of fluff. I declined to renew with RPM after two years because I was planning on not renting the house any longer. Even after several months have pasted, Adel offered to be present when the tenants vacated so that he could advise what damages and repairs the tenants would be responsible for and which ones they would not. This is completely on his own time and he would have nothing to gain financially from offering that service. It is simply part of the overall service that RPM provides. more

My husband and I were in need of a property management firm to: 1) Find a tenant for our home and 2) Manage the property. Though we love our home dearly, our new addition has required us to find more spacious accommodations. I wanted to find a tenant that would take good care of my home by making it theirs - thanks to Adel, at Real Property Management, this wish has become a reality!\r I've contacted other property management companies - one stating a 'ridiculous' amount of money for the same advertisement/screening process Adel and his company offers at a very nominal fee. I asked Adel what the turn around time was to rent our property - he stated, with his experience, he could find a tenant within 2-3 weeks of contact. I was skeptical at first, but within days of speaking with him he was able to have clients visit our home within that same week! Not only that, he was able to send someone our way who ended up signing a lease with us a week and a half after first contact. Included in A more

My husband and I were in need of a property management firm to: 1) Find a tenant for our home and 2) Manage the property. Though we love our home dearly, our new addition has required us to find more spacious accommodations. I wanted to find a tenant that would take good care of my home by making it theirs - thanks to Adel, at Real Property Management, this wish has become a reality!\r I've contacted other property management companies - one stating a 'ridiculous' amount of money for the same advertisement/screening process Adel and his company offers at a very nominal fee. I asked Adel what the turn around time was to rent our property - he stated, with his experience, he could find a tenant within 2-3 weeks of contact. I was skeptical at first, but within days of speaking with him he was able to have clients visit our home within that same week! Not only that, he was able to send someone our way who ended up signing a lease with us a week and a half after first contact. Included in Adel's services is having potential tenants go through a screening process. He found that our new tenant had a wonderful track record that would make her someone we could trust to care for our home.\r Adel is kind, professional, and is 'the real deal' as far as property management firms go. His prices are reasonable and my husband and I have experienced nothing but first-class customer service. He is prompt with his return phone calls / text messages - and was very organized in the way he handled our transition from live-in owner to landlord. I highly recommend Adel as someone to contact for all your property management needs in the San Fernando Valley. more

If you're reading this review, then you're already doing something right. Do research on who you work with. My experience with Adel has been so very positive the last eight months, that I must put down in writing the benefits of working with him.\r Having managed my own properties for years, I was stubborn to use a property manager. In this case, I learned that there's always someone else who has more time, experience, and connections to get your property rented out quickly and for a premium.\r In regards to my property, Adel rented it out to a wonderful family within two weeks for a fair market price. If I pursued renting the property out myself, I would be considered lucky to have rented it out within six weeks for 90% of value.\r Adel also has a team of associates who handle different needs such as repairs, remodels, emergency plumbing response, and pool cleaning services. Their prices are reasonable and their service is professional.\r So far, eight months into my contract, the ren more

If you're reading this review, then you're already doing something right. Do research on who you work with. My experience with Adel has been so very positive the last eight months, that I must put down in writing the benefits of working with him.\r Having managed my own properties for years, I was stubborn to use a property manager. In this case, I learned that there's always someone else who has more time, experience, and connections to get your property rented out quickly and for a premium.\r In regards to my property, Adel rented it out to a wonderful family within two weeks for a fair market price. If I pursued renting the property out myself, I would be considered lucky to have rented it out within six weeks for 90% of value.\r Adel also has a team of associates who handle different needs such as repairs, remodels, emergency plumbing response, and pool cleaning services. Their prices are reasonable and their service is professional.\r So far, eight months into my contract, the rent is on time and the house is kept up like a palace. Thanks Adel! more

I have been a Tenant through Adel at Real Property Management for 2 years now, let me start with that. Having said that, let me also state that this is my very first time renting as an adult with a lease, so obviously first time with a property management company as well. I have nothing but amazing things to say about Adel. He is very reliable and makes the move in process very comfortable. He has been responsible with the property yet remains non-invasive in comparison to plenty of landlord horror stories I have heard about property management companies in the past. Whenever I have a question, Adel is just a text away. He always responds in a timely manner, often times right away! Tatiana is always very professional and eager to answer questions I have about lease renewals or changing names of lessees. The website for RPM is really easy to navigate and it also has a feature for maintenance, which you use to tell RPM what has broken or needs plumbing, and schedule for it to be fixed. A more

I have been a Tenant through Adel at Real Property Management for 2 years now, let me start with that. Having said that, let me also state that this is my very first time renting as an adult with a lease, so obviously first time with a property management company as well. I have nothing but amazing things to say about Adel. He is very reliable and makes the move in process very comfortable. He has been responsible with the property yet remains non-invasive in comparison to plenty of landlord horror stories I have heard about property management companies in the past. Whenever I have a question, Adel is just a text away. He always responds in a timely manner, often times right away! Tatiana is always very professional and eager to answer questions I have about lease renewals or changing names of lessees. The website for RPM is really easy to navigate and it also has a feature for maintenance, which you use to tell RPM what has broken or needs plumbing, and schedule for it to be fixed. All in all, I am completely satisfied by my experience with RPM and I have recently decided to renew my lease for a third year at my wonderful home. I could not have asked for a better first renting experience and doubt my later experiences will measure up to this one, so my next goal is owning a home myself. more

We were fortunate to sign up with Adel's property management company and his outstanding and professional team. He was able to find a great tenant in less than week. Since then, everything is very smooth and whenever there is a minor issue, the team jumps to rectify it in a very short period of time. This company was highly recommend by trusted friends, and I now it makes sense. more

Adel is personable, he's polite, he's respectful, and he's genuine. He truly cares about creating a relationship with potential and actual tenants. His phenomenal customer experience blew me and my friends out of the water. Normally when you are dealing with agents or agencies, they are very short-business-style, in which they strictly communicate through technology, and are strict to the paper edge; Adel broke through that barrier and while taking all factors into consideration, he also works to get to know who you are as a person as well.\r He is completely professional and informative; he lays everything on the table and is willing to talk about it.\r If there is anyone that should be recommended, it is Adel; hands down the best that myself and my boyfriend have ever worked with. more

Adel is personable, he's polite, he's respectful, and he's genuine. He truly cares about creating a relationship with potential and actual tenants. His phenomenal customer experience blew me and my friends out of the water. Normally when you are dealing with agents or agencies, they are very short-business-style, in which they strictly communicate through technology, and are strict to the paper edge; Adel broke through that barrier and while taking all factors into consideration, he also works to get to know who you are as a person as well.\r He is completely professional and informative; he lays everything on the table and is willing to talk about it.\r If there is anyone that should be recommended, it is Adel; hands down the best that myself and my boyfriend have ever worked with. more

We have a very unique residential property, and Adel at Real Property Management is working with us very well on managing it and keeping it rented. What impresses me most about the service is that he is very available. Any problem I have, he is available. I've been talking to them for almost a year and I'm enjoying working with him more

Adel, the owner of RPM, is excellent! He responds quickly and with care. He also found me good tenants within 4 days of listing my condo! He told me he would probably have my place rented within 2 weeks but I am super impressed how fast and true to his word he has been! They take care of handling business such as repairs or tenant issues which is great for me because I am out of town a lot. His prices are also very fair-- and yes, I did some comparison shopping before going with him. UPDATE: Adel and I had an issue but he resolved it. I am very happy with how things have turned out. Thank you Adel for fixing the issue I had with tenant before! more

Adel, the owner of RPM, is excellent! He responds quickly and with care. He also found me good tenants within 4 days of listing my condo! He told me he would probably have my place rented within 2 weeks but I am super impressed how fast and true to his word he has been! They take care of handling business such as repairs or tenant issues which is great for me because I am out of town a lot. His prices are also very fair-- and yes, I did some comparison shopping before going with him. UPDATE: Adel and I had an issue but he resolved it. I am very happy with how things have turned out. Thank you Adel for fixing the issue I had with tenant before! more

I am currently living in a house that I rented through Adel and my experience living here has been wonderful! Adel is incredibly responsive, any time any day. I've even emailed him on a holiday without realizing what day it was and he responded within ten minutes.\r Prior of living here, My experience was also astounding. Adel gave us a walk through of the house, and was completely honest and pleasant. The process of signing the lease and payment was very honorable. I actually paid a few dollars to test out paying rent through the website and later when I saw him paid everything full in cash even though I technically paid a little on the website, and he called me out about it and actually gave me the money back in cash to make sure I didn't over pay.\r With Adel, I never felt like I was making a business transaction, instead I felt as if I was working with a friend. Adel is not a standard business man, he is an old fashion business meaning he cares for that personal connection and rela more

I am currently living in a house that I rented through Adel and my experience living here has been wonderful! Adel is incredibly responsive, any time any day. I've even emailed him on a holiday without realizing what day it was and he responded within ten minutes.\r Prior of living here, My experience was also astounding. Adel gave us a walk through of the house, and was completely honest and pleasant. The process of signing the lease and payment was very honorable. I actually paid a few dollars to test out paying rent through the website and later when I saw him paid everything full in cash even though I technically paid a little on the website, and he called me out about it and actually gave me the money back in cash to make sure I didn't over pay.\r With Adel, I never felt like I was making a business transaction, instead I felt as if I was working with a friend. Adel is not a standard business man, he is an old fashion business meaning he cares for that personal connection and relationship and places that before money, business, etc.\r I highly recommend Adel! more