Nick Alexander Imports

We have had the privilege of working specifically with Chad Howard and Erina, and they are fantastic. It's great to have someone to work with on a consistent basis that actually remembers your name and your car! The complimentary coffee is also a really nice perk. We highly recommend Nick Alexander Imports as a great place to have your BMW serviced. more

Nick Alexander and crew went over and beyond for my car. The whole process didn't take more than an hour, wow! They didn't put me on the spotlight or make me feel pressured in any way. more

The general sales manager and the wonderful gentleman in the finance department were helpful and willing do work with us. (I'm sorry I can't remember all the names!) We did end up adding the extended service plan, so we have the flat bed pickup and loaner car drop off for 100,000 miles. Totally awesome. After we dealt with all the financial issues, Alicia even helped us to sync our iPhones to the awesome integrated blue tooth system. Oh yeah. Integrated blue tooth through the sound system? Totally nifty-keen. We drove off with huge smiles on our faces. Totally awesome car buying experience. Thanks Alicia and team!! more

I am glad that i started using Nick Alexander for servicing my 335i. i hope to continue doing so for many years to come. more

Nick Alexander and the whole team has truly earned my business and i will continue to refer all my customers to them directly. more

Just what i have expected of a second rate, shoddy, establishment. Unbelievably lame that you guys really are. really..... 1. CUSTOMER BRING IN A PERFECTLY WORKING CAR MEANING, AC WORKING AND NO LOUD ENGINE FAN, ONLY 1 SLIGHT ISSUE - AIRBAG LIGHT WONT TURN OFF. 2. ALEXANDER MINI INFORMS CUSTOMER THAT THERMOSTAT NEEDS TO BE REPLACED. 3. CUSTOMER AGREES ON REPAIRS. 4. CUSTOMER PICKS UP CAR, PAYS 400. 5. CUSTOMER STARTS THE CAR, HEARS LOUD ENGINE FAN NOISE, TURNS ON AC, BLOWS OFF HOT AIR (?) 6. CUSTOMER COMPLAINS, AND ALEXANDER REFUSED TO FIX CAR REASONS " THIS THINGS HAPPEN. RIGHT..... NOT WHILE BEING SERVICED. OBVIOUSLY YOUR "CERTIFIED TECHNICIAN MUST HAVE REPAIRED SOMETHING FOR THE ENGINE FAN TO FAIL AND THE AC TO BLOW OFF HOT AIR INSTEAD. HOW DO YOU EXPLAIN THIS???SOUNDS LIKE A CASE OF A CLASSIC SERVICE SCam. Pros: mini coopers Cons: questionable SOP and bad management more

Excellent job done by Josh Ross. We negotiated over the phone, I was able to receive the price I wanted on the vehicle, and was done in one day after checking around with other places. I will definitely recommend others to here, and will come back again for repeat business. Thanks Josh! more

I had a terrific experience buying a mini cooper from Nick Alexander Imports. I emailed them to see if they had a manual transmission hard top mini with a sun roof and Alicia Garcia got back to me right away. The price was lower than what I had been quoted at other dealers and then when I mentioned to Alicia that I didn't have a ride to the dealership she asked if I wanted her to bring the car to me. I said "sure!" and the next day I had a mini cooper in my driveway and I was signing all the paperwork at my dinner table. It was so simple and easy--I bought the car without ever setting foot in a dealership. Alicia is very chill, so definitely ask for me when you contact this dealer. more

Best BMW Dealer in the World.... Go see Daniel Fox... hes the greatest and will give you a bomb deal on a car... got my 335i there and he hooked it up!! dont go anywhere else... this place is a one stop mega store!! more

Head technician could not diagnose what was wrong with my car. I made complains to the PR person, She refused to do further investigations. Then, when I found out what was wrong with the car, I called the service advisor to make further complains. I did not get any responses from the dealer. If you want to buy a car from them, you better be praying that you are getting a Good one, coz they wont know how to fix your car if it has problems. Pros: Ambience Cons: Service more