McCullough Heating & Air Conditioning

McCullough evaluated my home's needs, didn't over sell me, set accurate expectations, and delivered on what was agreed upon. I am most happy with their work. I was taking part in the Austin Energy Energy Efficiency Incentives while needing to replace a 18 year old AC Unit. ("Home Performance with Energy Star Rebate"). David Renault came to my home, correctly assessed what was needed, and explained everything to me. I was walked thru the steps for AC replacement, and Austin Energy Paperwork. Derek from McCullough came with a team on the agreed upon timeline and did the work without incident. It was then reviewed by McCullough's internal QA inspector, Russell who ensured it would pass all necessary criteria to receive the Austin Energy rebate. I am totally satisfied with everyone I dealt with at McCullough and recommend them to neighbors and friends. more

Jesse A. was prompt, personable and knowledgable. more

Jesse should , with experience, become an excellent employee more

Adan Gomez is very professional and kind. He knows how to treat a customer and he has knowledge of what he is doing more

Vinny is one of the two installers that came to my house to replace my HVAC system. He did a wonderful job, was courteous, friendly, efficient and left my house very clean. It was like fairies swooped in and did a major install without leaving any mess behind. Plus my dogs liked him, seriously hard to be more pleased. more

Zack is one of the two installers that came to my house to replace my HVAC system. He did a wonderful job, was courteous, friendly, efficient and left my house very clean. It was like fairies swooped in and did a major install without leaving any mess behind. Plus my dogs liked him, seriously hard to be more pleased. more

I highly recommend this contractor. After a frantic call on Sunday a representative was at my house on Monday, and on Tuesday morning promptly they began to instal the new heat pump and additional duct work. Zack and Derrick were efficient knowlegeable and careful and I recommend McCullough to anyone who needs a heat pump. I am so grateful to the staff and management. My home is warm and comfortable for the first time in 2 years. more

Great team, Zack was on top of his game and worked well with his associates. Congratulations to him for becoming a father. more

I've used McCullough's for my heating and air conditioning units for many years and they always do a great job. Today Jesse A came to do a routine check on the furnace. He was extremely thorough and very polite. It is a comfort to know that such a skilled professional is maintaining my system as these units cost so much and will last much longer if properly maintained. Thanks for the great service! more

David Renault and the McCullough Team were by far the most professional of all four vendors that I bid on my job. David was so thorough in his original walk through of my home that it made all the other qualified vendors look like novices. I had a 15 year old 5 AC unit system completely replaced by a more efficient 4 unit system. David took the time to explain and diagram how the 4 unit system would work as well as a 5, and at much less cost. No other vendor had done that. Once the team showed up for the install they worked liked beasts for days to install my system, in over 100 degree heat, and always maintained a positive attitude. Never once complained. I was extremely impressed with their work ethic, cleanliness, and efficiency. David and his fellow inspectors toured my house for inspections multiple times before, during, and after the install. They also handled both my Austin Energy and Gas Company rebate/incentive paperwork, and personally walked each city inspector through my house for all final permit approvals. I can say with certainty I've never experienced such professionalism from any home vendor in over 25 years of home ownership. I can't recommend McCollough highly enough. They are by far the best I've worked with, and while they may be a tad higher in price than other vendors, they MORE than make up for it in customer service. 5 stars for the entire team. Especially David and Diane. Once you do the due diligence of multiple vendor bids yourself, it will be crystal clear to you why you should hire McCollough. You won't be disappointed! more

Adan came quickly, did a great clean job. All excellent. more

Adam is 100% knowledgeable on this AC stuff. They gave us a very fair price and did everything they could to spare us having to pay too much. I immediately bought their maintenance agreement which includes covered inspections every winter and summer. more

Had a problem with loud humming noise coming from unit. Our Carrier unit was just installed April 2013. It turned out to be an off-center blower unit. Adan G. came out and diagnosed problem and had the part here & installed the very next day. Adan was very courteous and explained everything in detail. No more loud humming noise, and it was all covered under the warranty. Very pleased! more

Mr. Gomez did an amazing job and put my mind at ease. He took his time in explaining everything, which was just what I needed. I'm confident that this company will get more of my business. more

Russell has continuously provided excellent customer service since the first service call. He listens to my situation and what I want to accomplish, and does everything within his power to deliver the requested results. In my experience, Russell is great at dealing with unusual and what could be described as difficult situations. He monitors and keeps working towards the goal until the results are delivered. With gratitude, Mimi Winetroub more

These folks provided an estimate that was on par with other highly rated service providers. The difference here was the highly organized and professional service. They make certain that every aspect of the job is done right. They also did all of the leg-work needed to secure the city rebates that were available for our A/C system and energy efficiency upgrades. A+ rating! more

All of the representatives from McCullough Heating and Air were very professional. David Reaught sold us the unit. Over a course of 3 or more visits, he patiently answered all of our questions and helped us select the proper unit for our house. Jensen headed the crew that installed the unit. They arrived on time, were very professional and did a great job on the installation. Once the unit was installed, Jensen explained how to operate the new unit, while his crew left our garage cleaner than it had been when they arrived. I will recommend McCullough Heating & Air to anyone that needs A/C repairs and new installations. more

Adan was prompt, helpful, answered my questions, gave me some tips for better service, clean and efficient. I am happy that I chose McCullogh to install my air/heating and will contiune to use themfor service. Thanks! more

McCullough sent technician Adan G. to investigate a a beeping sound which seemed to be coming from the A/C unit. He quickly discovered the actual source of the sound which thankfully was not related to the unit. He then proceeded to verify that the A/C unit itself was running properly. He was courteous, friendly, and professional. more

Adan did a great job repairing our AC unit. He arrived within 30 minutes, as promised. He took care of the problem quickly and efficiently and explained what had happened clearly. We've been very pleased with McCullough since being referred by a friend. more