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Manhattan LASIK Center - Manhattan Office

id: 31407146
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110 E 55th St
New York, NY 10022

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(212) 759-9617
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Reviews
( 161 )
( 5 )
( 1 )
( 3 )
( 2 )

Best

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Worst

I had a horrible experience there. Not about the doc or the surgery. They were great.\r \r I was fooled by the sales guy, Thai, over and over again. He got me in to do the surge...


Editorial review from Citysearch 7/19/2013

WHY HERE?\r 10+ of my coworkers went here and had lasik (blade/bladeless) by Dr. Niksarli over the past 3 years. No issue and everyone raved about it. Everyone also had the same referral rate ($3,300 for both eyes). So I didn t look elsewhere.\r \r * CONSULTATION\r Scheduling a consultation was easy. I signed up online and picked a time I liked. I got a confirmation call within a day. On the day of consultation, everyone was nice, the place was clean and quite busy. There was a couple of people also there for consultation and a few for followup. I waited ~15mins before a junior rep walked me through a standard eye exam. He also took multiple ultrasounds of my eyes to generate a heatmap to examine my vision and calculate the thickness of my cornea. I won t go into the details, but the process took about 15mins (no pain) and then he took me to a private room to answer any questions I had about the procedure. Dr. Llambiri (optometrist) also came to talk to me to review the technical stuff about my eyes. She told me that I was eligible for blade lasiks and explained why. Finally, I was led to the business office to talk about finance. Thai was the sales guy and he tried to sell me the package, but that s when I told him that I m already in for the procedure and I just wanted the same rate as my coworkers. He was very easy about it and agreed on the referral price in less than 10mins. I had to pay a $100 refundable deposit and Thai gave me a form with my remaining balance along with a bottle of pre-op eye drops. Note, I didn t get to meet Dr. Niksarli, but I was okay with that.\r \r * OPERATION\r My operation was at 4pm on a Thurs (with Fri off work). I read from previous reviews that evening is ideal since you d want to go to sleep right after, but that s not true for blade lasik (see POST-OP below). I showed up 30mins before my appointment to complete the paperwork and pay in advance. The paperwork wasn t bad but the wording could be a bit scary. As for payment, they do take credit card. I went through the eye exam again (same as consultation), but this time they took more than 10+ ultrasounds. Then I was led to a dark waiting room to do a few more eye exams. In between exams, multiple reps came in to review the post-op caring procedures with me. Luckily everything was written down to take home afterwards. Then I was led to a private room to finally speak with Dr. Niksarli to review the procedure. He was very nice and calm, also answered all the questions I had. He also offered medication to calm me down, but I wasn t nervous so I didn t take anything. Finally, I was led to the operation room. The entire procedure took less than 15mins. I was awake the entire time, and Dr. N put a LOT of eye drops to numb my eyes. I only felt some pressure when he cut my cornea, but that wasn t bad at all. Imagine you pressed your palms on your eyes, only with your eyes open (weird feeling, but painless). Then the rest of the procedure was just rotating between two machines, one was for surfacing and other for laser (not sure)? There was only 1 short period right after Dr. N cut my cornea when I couldn t see anything (like for 5 scary seconds), then the rest of the time I can always see a green light with red lights around it (quite reassuring actually). After both eyes were done, Dr. Niksarli taped the protective clear covers over my eyes and that s it. I was able to get up and see (blurry) my way to the dark room for pickup. And yes, you absolutely need someone to pick you up afterwards. After 10mins in the dark room, we re allow to go home. The next day, I was able to see 20/20 (that was a VERY happy moment! more

Editorial review from Citysearch 7/11/2013

I had Intralase (bladeless) done at Manhattan Lasik and was super happy I got it done!! Definitely one of the best decisions I made in my life. Being able to see in the morning and not having to deal w glasses, contacts, dry eyes and migranes at the end of the day for the majority of my adult life, is worth a few thousand dollars. If your company offers flex spending, then there's even more savings and the cost of lasik would definitely outweigh the cost of glasses and contacts over time.\r \r I had such a great experience at Manhattan Lasik that after reading some of the comments below, I really have to give my two cents. After all, people who had a great experience tell 3 others whereas people who have a negative experience tell 10 people. So if you read some reviews below that may sound off putting, it's simply because statistically, people who are disappointed (which are the minority) are more vocal than those that are satisfied.\r \r 1) Facility: The location at 55th & Park Ave in Manhattan is meticulous. The office is extremely clean, modern and professional and all surgeries are done here. They have the best machines and it's really comforting to know that your eyes are in great hands.\r \r 2) Staff: From the doctors, assistants, receptionists to their financial guys (speak to Thai), everyone here is really friendly. \r \r 3) Service: my wait for a consultant to surgery to follow up visit was never more than 15min.\r \r 4) Quality: I had the surgery done in late afternoon, slept and had 20/20 the very next day. Quick recovery for me and no side effects. Lasik has been around for 15-20years now, the technology has improved so much that it is 99% accurate. You can definitely still see after surgery but it is a good idea to have someone escort you home.\r \r There are a lot of people who come here, but I don't get why that is a bad thing as some others have commented here. Manhattan Lasik gets a lot of their business through referrals so they must be doing right by their existing customers if they are always busy. Would you prefer to eat at a restaurant that is frequented by a lot of people or at a restaurant with nobody in it? They also have a lot of locations throughout NYC so that is also a good sign that customers are happy and business is booming. \r \r Life is short, so if you are thinking about lasik, the faster you go in for your consultation, the closer you'll get to perfect vision. more

Disguested 6/30/2013

I had a horrible experience there. Not about the doc or the surgery. They were great.\r \r I was fooled by the sales guy, Thai, over and over again. He got me in to do the surgery at $3200, but when I paid, he asked for $4000! His excuse? The LASIK place I found which he said he would match the price for $3200, he said it's not the same technology. Why didn't he confirm that before asking me to schedule for the surgery? Worse yet, after he spoke with his manager (who knows if it was true), he said that his cost to do my LASIK is $3400! So, how could he have agreed to do the surgery at $3200, when it cost him $3400? He thought I was retarded? \r \r Furthermore, someone else wrote a review on y.e.l.p., and he literally accused me of writing the review, and then tried to buy off my supposed review. When I told him it wasn't him or my family that wrote it, and when he is finally convinced I was speaking the truth, he just said bye. During this conversation, I specifically told him I was not ha more

Editorial review from Citysearch 6/28/2013

I got LASIK done here last week and I really loved my experience. I found the entire staff extremely helpful and sweet. My surgery went perfectly. I suggest getting it done at night (or as late as you can) this way you can just go to sleep after.. By the time you wake up, you could see almost perfectly! Granted, my eyes go in and our of blurryness but i've been told that's super normal for the first few weeks. \r \r I would recommend Manhattan LASIK to anyone. The only downside to this place is the financial guy, Ty - who acts like a used car salesman. A friend of mine got her LASIK done here and she got hers for about 1K less than I did... Ty said it was because of our prescriptions, but I don't believe that's true because she told me her #s were as bad as mine. \r \r Truth is, as long as they do a good job and I heal up well - I'm happy.. and so far, so good. more

Editorial review from Citysearch 6/26/2013

Not satisfied at all....they looked nice at first, but they really just after your money. I know a lot of people recommend this place, even my friend also did their Lasik there, try to bargain the price that Thai --the 'sales person'-- gives you, or even take your time to really considering doing the Lasik here, then you will see the true him. He just gonna say anything that you'd like to hear, don't buy it. He get used to it already. He is a sales person after all.\r \r Try to find somewhere else, this is not the only place to do the Lasik in the city. more

MC 6/26/2013

The docs and staff were excellent during my consultation and getting me ready for the surgery. \r \r HOWEVER, I am disgusted by the sales guy Thai Dinh. He quoted me a price that is below his cost (according to him) and backed out that price 5 minutes before my surgery... leaving me to pay the full price at the end. I just left the office, cancelling my surgery. I feel bad for the doc and other staffs because they were so nice to me and spent so much time on me. But I cannot agree to do a surgery when the sales guy did a bait and switch on me. \r \r Also, Manhattan Lasik Center supposedly have a special for $1795 for both eyes. This is completely fake. They do have the $1795 LASIK. But, you basically need to have a very low eye prescription (which why would you even think of having LASIK?) and according to Thai, this is an outdated technology that they do not perform. So, you need to pay for the $4000+ for the latest technology. more

Editorial review from Citysearch 6/26/2013

BEWARE of Thai! He will use the bait & switch on you. Lure you in at a low price (he lured me at below his cost for the surgery) and jack up the price right before you do the surgery more

Editorial review from Citysearch 6/18/2013

Getting an appointment for the initial consultation and the surgery was easy. The surgery was done without a hitch and the follow up care was extremely thorough. I will continue to recommend this place to all my friends and family. more

Editorial review from Citysearch 6/13/2013

I was pleasantly surprised when Rafael of Manhattan Lasik personally called me to apologize about my experience. Thank you, it has improved my perception of MLC. more

I love it 4/16/2012

The doctors and staff at Manhattan Lasik Center were extremely professional and reassuring. I had a very quick and painless experience and felt comfortable the whole time. While the procedure itself was a little scary, the results were amazing. After only a few hourd of mild discomfort my eyes felt fine and the next morning I could see almost perfectly. Thanks Manhattan Lasik. Pros: null Cons: null more

great experience 3/29/2012

My whole experience in Manhattan Lasik Center was very satisfying. From the very first consultation, I was very happy with the staff and the service prodvided. I am extremely happy with my surgery. The staff was very thorough in explaining how everything would work and it seems like see the technology used in top of the line. Manhattan Lasik center is the best. Pros: null Cons: null more

the best decision of my life 3/15/2012

The experience here at Manhattan Lasik Center was by far the greatest decision I made. Having this surgery has change my life for the better. Everyone here at the center is very polite and warm-hearted. I liked how easy and painless the surgery was. The staff here made me feel very comfortable and that is why I chose Manhattan Lasik Center. It is definately one of the best experience of my life. Pros: null Cons: null more

phenomenal 3/9/2012

My morning routine will never be the same. It is remarkable, exciting and joyous to be able to see. Honestly it's difficult to articulate how wonderful it feels, but once you've had Lasik you will understand what i mean. Pros: null Cons: null more

It is amazing. 3/7/2012

A few days ago, I came in for a free consultation to see if iwas candidate for LASIK. The staff on hand was amazing. They were very professional in area of measuring procedure. On the day of the procedure, they gave me a few consent form to fill out. The remeasured my eyes that moring, and I escorted into the room. I can't remember her name, but she was very nice. Her and I started to speak about comics and games while waiting for the surgeon. During the surgery, I felt a little pressure on my eye that only lasted about 10-15 seconds on each eye. As the doctor was going through the procedure, he was telling me what my eyes was going to experience. His assistant and him kept telling me I was doing fine and/or great. I feel that that kind of bedside manner is important, especially if a patient is awake during the process. I thank the entire staff for this wonderful experience. Pros: null Cons: null more

MLC changing my life 3/5/2012

Manhattan Lasik Center did a great job on fixing my vision for good once and for all. My entire experience was great, easy and painfree. I did feel a silly discomfort after surgery, ( c'mon it is a surgery ) but it does get better and don't feel any discomfort at all by next morning after I woke up . Thanks to the entire friendly staff and doctors to changing my life. Pros: null Cons: null more

My nice experience in Manhattan Lasik Center 1/30/2012

I just had my surgery here. The staff has been super nice and helpful. The experience of getting the pracedure done was painless and the docto was super gentle. His bedside manner was every comforting. I would have liked to meet my doctor prior to the procedure to ease my last nerves and concerns, but I was definitely fine as I was having procedure done. Right now I have had no pain, And my verison is nice and clear. Pros: null Cons: null more

manhattan lasik center 11/21/2011

I did my surgery at the manhattan lasik center in 2006. Everything went very well. They always treat all their customers like family. Since, my surgery I also referred people here, and everything always turn out good. So they know how to treat their customers, look no further this is the best lasik place in nyc. Pros: null Cons: null more

If you were thinking about Lasik go here 11/6/2011

At the ripe age of 26, I have worn glasses for about 15 years. While I love the look of my glasses, I was upset with how I felt my life was limited with them. I used a groupon and wound up spend ing about 3k for the interlase surgery. Best 3k of my life so far. It has almost been a week since the surgery and my vision is beyond anything i thought imaginable. I will give another update once I hit the month mark but as it stands now this is the best decision of my life Pros: null Cons: null more

My five star treatment 11/3/2011

It started with a colleague's referral and it was turned out to be a wonderful, positive, eye opening experience. Dr. Niksarli's saff at Manhattan Lasik Center went above and beyond to make me feel extremely comfortable and to restore my trouble sight. The operation runs as smoothly as expected from a five star hotel; You've treated like a guest and not a patient. The staff, through a series of tests using high techology instruments. Through this experinece a determination is made us to wether or not you're a proper candidate for the surgery. Pros: null Cons: null more
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Editorial
  • Doctors perform LASIK vision correction surgery, custom LASIK procedures and a bladeless version of the procedure called INTRALASIK.

  • 5/25/2006 Provided by Citysearch
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