I wanted to treat myself to a latte, so I decided to try Literati's coffee. I used to run a Starbuck's for 3 years, so I've been exposed to ""each side of the bar"", so to speak. On the first day that I went, the cashier made fun of my Driver's License ('Gee, is that really you?') while laughing; and I was offended, as I've put on some weight over the last few years. The first day's latte was lukewarm, not very sweet, and I could barely taste the espresso. The barista didn't even call out my drink right either. Second day? Different cashier, same barista; when the barista saw me, he rolled his eyes. And the *second* day's caramel latte? (same as the first day's) HALF full of foam...lukewarm. When I kindly asked the barista to fix it, he rolled his eyes again.. I won't be back! Be warned!
Cons: weak espresso, lukewarm drinks, no customer service
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