Just Right Air

id: 34333700
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3066 S 300 W
Salt Lake City, UT 84115

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(801) 590-4610
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Main categories:

Air Conditioning Contractor

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Other

Reviews
( 153 )
( 16 )
( 4 )
( 5 )
( 1 )

Best

Haven't had any service for awhile. Was great on last furnace check up.

Worst

We had our coil clogged up with grime from our own fault. The service man was highly polite and informative, but $300 for a job requiring no parts and less than hour of time seems...


Great Service 11/2/2016

Serviceman was on time and friendly. He was quick and did a great job. Our new puppy was jumping all over him and it didn't bother him one bit, I think he actually enjoyed the little guy. I will definitely use this company next time in need. more

Reliable customer service 11/2/2016

Tony has been our service rep for many years. He is knowledgeable and very efficient. He took the time to explain the new plan to us and make some recommendations. more

Technician was a great guy. 11/2/2016

Ended up spending a little more than first anticipated but feel it was worth it. Just wish we had used you for the furnace installation instead the other guys.... more

Pleasant to work with 10/30/2016

They are very prompt and show up when they say they will (that's a big deal for me). Spent extra time cleaning up so I didn't have to. more

Excellent Service 10/30/2016

Arrived on time. Got to work and finished on time. more

Over all very good; but! 10/29/2016

The service was great from begining to the end. However I was suppose to get an estimate on a part that may need replacing in 48 hours; I was never contacted; so still do not have the needed information! more

everything was great. service was excellant 10/25/2016

We were really pleased to get a same day appointment. They were on time and very polite. We would definately recommend. more

Very professional and the service was done in a timely manner. 10/24/2016

I enjoyed working with Just Right on upgrading my old furnace and air conditioner. Very prompt service and all of my questions got answered in a timely manner. Thanks! more

Great Service 10/14/2016

The technician was on time, very knowledgeable & efficient, helpful, and friendly to us. He did a great job. You should be glad to have him as your employee as he does a great job for you. more

Five-star experience 10/13/2016

The techs from Just Right Air were awesome and I give them a five plus because they did me real good. They tore out the old furnace and put in a new one. They re-vented the furnace and added a humidifier, and they also fixed the old existing venting to code and made brand new panels to fit the existing duct work. It was first time using Just Right Air and, although their customer service was a little rocky to get it going, they gave me the best deal. And I did three different bids with other companies. Their techs were off the charts good, and I'd highly recommend them. I'm a tech myself, so I can understand the work. These guys were high-quality craftsman who did what needed to be done. I need the techs to come by for a yearly check service, too. more

Went above and beyond 10/11/2016

Went above and beyond with the service of my furnace, fixed my thermostat as well. Price was very fair as I looked up the price of the part and install was well worth paying them to put it in more

Furnace Serviced 9/28/2016

Our furnace was serviced in preparation for the winter. more

They were very efficient 9/14/2016

I have used Just Right Air for about 3 years now and have never been disappointed!! more

Superb service! 9/11/2016

This summer our air conditioning system had to be completely redone. Just Right Air put in some new ducts, air handler and a compressor. Everything works great and our bills are less per month now, even in the hottest months. Their guys are professional and on time. more

Fantastic. I'll definitely be using Just Right Air again. 9/11/2016

I called Just Right Air to come out and address water leaking from the AC unit in my basement. Initially, we had a miscommunication around the scheduled arrival time. When the service tech did not show up when I expected, I was quite upset and voiced my frustrations to Dan. I also indicated I would be looking elsewhere for service. Later that day, Dan reached out to me to apologize for the miscommunication and offered a free diagnostic visit to make up for the confusion. While the free diagnostic was nice, I was particularly impressed that Dan reached out at all. That is a level of customer service that, based on previous experiences, I did not expect. I was surprised and very impressed. We were able to schedule a time the next day when Mike came out and was able to quickly and professionally identify the source of my leak and address it. In addition, I brought up a separate problem I had with my upstairs AC unit. There was a high pitched squeal that would happen sporadically in the middle of the night. To try to fix this, we had a service call from a different company. Their tech spent two hours looking things over and indicated he couldn't see anything wrong. He suggested we try turning the AC up and down to force the issue to happen more regularly so he could see it in action. However, as the issue happened rarely, getting it to happen regularly was unlikely. In addition, it surprised me the tech had never heard of this particular sound. Regardless, I mentioned this to Mike, who spent less than 5 minutes looking at my AC unit before diagnosing the issue, explaining it, and quoting me a ballpark price to address it. I will absolutely be calling Just Right Air the next time the need arises and I will not hesitate to recommend them to others. more

Always excellent serviced andquality work 9/4/2016

Have been very pleased with all the installation and maintenance done by Just Right Air. Provides assurance that everything will function well during all seasons, and a prompt response will occur if any service or repair is needed. more

Nice service and employee. Seems quite pricey for the job. 8/29/2016

We had our coil clogged up with grime from our own fault. The service man was highly polite and informative, but $300 for a job requiring no parts and less than hour of time seems excessive. more

Responded quickly. Serviceman was clean, knowledgeable, efficient and friendly. 8/25/2016

My AC froze up due to a refrigerant leak for the second time in less than two weeks. The company that serviced it the first time injected some dye into the system that was supposed to reveal the leak when exposed to ultraviolet light. They would not schedule a return visit before another two weeks. Just Right Air responded the same day with a more professional approach. The technician actually looked for the leak using a different technique. When he did not find it he explained several options for dealing with the problem. I chose a temporary fix that had a high probability of keeping the system working while I considered how best to deal with my aging system. The technician was clean, knowledgeable, friendly and worked efficiently. It was a delightful contrast to the experience I had with the previous serviceman. more

Excellent service. Professional, honest and efficient. 8/23/2016

The technician who came explained my A/C problems clearly and gave me an honest assessment with a variety of options for resolving my problem. The rate was reasonable and the job was done quickly and efficiently with a thorough explanation of my system's issues. MUCH better than some competitors I had dealt with previously. more
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Additional information
  • Neighborhoods: South Salt Lake
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