Honda of Seattle

BEWARE HONDA OF SEATTLE - Takes advantage of the elderly and the vulnerable! Honda of Seattle targets old people to steal their funds - financially and ethically unsound company - BE WARNED! STEALERS OF $1200!!!! Exploitative and ethically unsound! This company convinced my 82 and 63 year old parents they needed servicing, and without warning charged them $1000 FOR A FLUID CHANGE, only acknowledging the cost of service after it was performed. They also replaced the battery without permission. This was not requested by my family, $1000 is a complete scam from a loan shark level of debauchery and it is absolutely shameful that they would target the vulnerable in our community for their own benefit. Stay away at all costs! Exploiting the vulnerable during a pandemic is the next level of absolutely morally and ethically unsound. Over the course of two days their representatives have gone MIA while they have charged our credit card without permission - DESPITE EXPLICITLY AGREEING THAT THEY WOULD NOT DO SO UNTIL THIS WAS RESOLVED - and still interrupted my work day in the middle of my presentations to deliver the car and try to use a messenger to get me to sign off on their buffoonery, AND THEN TAKES THE CAR BACK - USING OUR MILES AND OUR GAS for their attempted push to get us to force us into agreement! Comparative rates for alternative companies: $79 from Les Schwab (Lake City) more

Bought a 2009 Honda Pilot from Ryan Bratton and the folks from Honda of Seattle last night and it counldn't have worked out better! Ryan and everyone were great to deal with and we will definitely be doing future business with them. Definitely recommend these guys...Thanks again for all your guys' hard work last night! Tom & Emily more

I worked with salesman, Steve F., and Elizabeth in financing and they did a great job. Steve was not pushy, and kept me very well informed. Elizabeth worked with me given that the other buyer was 70 miles away and we got all the paperwork squared away without a problem. Almost ran into a snag when another buyer arrived to purchase the same car I was looking at, but HondaofSeattle stuck with me. Great experience and fantastic job on the detailing of the used car that had just been traded in. I will definitely go back to HofS when I need another car. more

Kristen in Service is the best. She worked with a mechanic to figure out and fix a problem with my Fit brakes and had us out of the shop in half the time we had expected. more

I guess I'm not too disappointed because when I compare to other car dealerships I consider my experience above average. But they are a dealership that pulls out all the typical tricks and up-sell. Just need to do your research and stand your ground. more

Jay was an excellent service adviser and was helpful, prompt, and efficient. more

AN OUTSTANDING EXPERIENCE, ESPECIALLY WITH THE ROBERT FABIA, WHO WAS VERY PLEASANT AND ACCOMMODATING. more

We appreciated your no-nonsense, no-games style and will not hesitate recommending you to friends and family who are looking to buy a Honda. more

Mostly I am sad for the members of the Honda family in Japan and for the hardship there. Still hoping to buy an EV from you (either Honda or Toyota). more

What else can I say? Perfecto! more

Just wanted to let you know I thought the service was outstanding! more

I have to say I am very pleased that Robert Fabia contacted me right away for the delivery of my vehicle and followed up to make sure I was 100% satisfied. more

Thank you for providing me with your excellent service and preparing my car to travel to Boston this Sunday. more

Worst service I have ever encountered. My 2008 Civic has had transmission and vibration problems and they have simply stonewalled me, always saying the car is operating normally when it is not. I'm turning it in at end of lease, will never do businees with this dealer again. more

Honestly, the main reason I purchased at Honda of Seattle was comfort. They treated my wife and myself extremely well. We NEVER felt pressured. We didn't even talk price until the 3rd time I visited. Negotiations went very quickly - no back and forth. All in all, an excellent transaction. I will (and have) recommend Honda of Seattle to everyone I know that's looking for a car. more

Other dealers wanted additional mark-up on the sticker price of the Hybrid. I was willing to pay sticker price only, so there was no negotiating. This was a cash sale. Everything went very smoothly. more

I love my new car and you made the buying experience simple, enjoyable, informative and fun. More to come, but I just wanted you to know how happy I am today!! The whole day went well.. Thanks for picking me up at the Convention Center and expediting all the processing and informational procedures. Timur's insider info on the van was fabulous! It only took a couple of minutes to set the mirrors and get settled in and I was ready to roll. The Express lanes on I-5 were open and I made the 5:15 ferry and I am thrilled to be at home with my new chariot! Thank you for your help! more

Everybody at the dealership was great...very easy sales process. Thanks!!! more

Great staff at Honda Dealership. They were very friendly, cordial and highly professional. more

I've purchased cars for each of my 6 children and always hated the experience and pressure. This was an excellent experience, the entire staff was extremely helpful from the beginning with the internet questions to receptionist helping with directions for downtown facilities. I was most impressed with the salesman, his knowledge, concern for my needs and fairness. I should also mention I am very impressed with my FIT too!!! more