Frasier's Plumbing, Heating, & Cooling

when the company says they will be there at a certain time, believe it! Talked with Brad and Dan today and they represented the company very well .Knowledgeable and willing to work with you on problem solving,. more

Aaron did a great job,was cordial,efficient,very fast and tried to solve the problem in a short amount of time. also he got at it and complished other issues pertaining to the system . I'm very happy with his work and attitude. thank you, Sandra Tesch more

Service was prompt and reasonably priced. Brian D and Jay did a great job and explained everything they were doing. more

Thanks again for the nice work. 4 stars is great in my book. more

We had a very unusual fault code that presented on our 10 year old Munchkin boiler. Another company in our area had performed the annual service on the unit in August. As we began using the unit in October, it was clear that we had a serious issue. We called Frasier's Plumbing Heating & Cooling and we were given immediate service. While they were extremely busy, they found a way to get our unit serviced. Ken M came out late that same afternoon. It was clear from the start that he was experienced and very professional. He immediately proceeded to put the unit through it's paces and quickly determined that in his 20 year professional career, he had not seen this issue with this boiler. Rather than guessing and experimenting, he called the boiler's expert service tech and explained the symptoms. Together they explored potential problems and solutions. Ken M worked until 5:30 pm and came up with a path to resolve the problem. He said that he would return the following morning. He put us at ease by saying that he wasn't going to burden us with parts that we didn't need. He said if his first solution did not resolve the problem, he would put our original part back in the unit and proceed to the next option. This service attitude continued throughout the next five hours that he worked on our unit. It was an absolute pleasure to work with Ken M, he kept us informed. He focused on our problem and wasn't satisfied until every part of the unit was in top operating condition. It was clear to us that preventive services had not been performed by the other company. Thank you, Ken M and Frasier's, for a job well done. Frasier's and Ken M will be our Heating and Cooling service company and person for the future. more

Brian was very professional and thorough in all areas. He took the time to explain his services to us before and after completion of his job. Very pleasant and knowledgable service specialist. We will always call Frasier for any of our heating and plumbing needs. more

HAaron arrived and proceeded to check my humidifier which had a light blinking. He was polite and professional. Before he started the job he gave me an itemized quote. I did let him know that I was due for a furnace check and clean and he gave me a quote for this also. He explained what could be done to maximize our furnace efficiency. He was patient and helpful and answered all of my questions. I have always had great service from Frasiers and yesterday was no exception! more

Aaron did a good job of explaining what he was doing and why. .He also explained the things that would eventually need repair. I am completely satisfied with his quality of work. Thanks more

First, I have to say that Aaron was stuck in the unenviable position of having to correct a mistake created by a prior employee of Frasier's Plumbing & Heating. Still, Aaron handled the matter very professionally and competently, double checking his work all along the way, and even cleaning up after himself, as well as checking over our other sinks and faucets and making sure that all were functioning properly. Let's just say I'm very pleased with the outcome. more