Fong Chong Restaurant

yep, watch the bill -- and if you order out, watch out that they actually put everything that you ordered into the bag. The food is not bad, at least it's actual Chinese dim sum (probably flown over from there frozen). But the owners apparently like to overcharge and fail to provide the whole order. Must make a tasty profit, over time, doing that. more

I had been going to Fong Chong for about 8 years or more. I take my family there about 1 to 2 times a month for the Dim Sum. My family has grown since we started going and my kids always love picking out there own food. Recently the restaurant has been looking dirty, the staff looks like they dont want to be there and I am really left wondering about the conditions in the back where the food is prepared. My last visit there will actually be my LAST visit there. We got 4 waters for 6 people that never got refilled over the 30 min + we spent in there.. When we discovered the pork on one of the items was undercooked the server pushed it over towards us and said ""no you eat"" He also has started tossing things we didnt ask for in front of my kids without asking us. At the end when I was paying I noticed they wanted to charge for the undercooked meat and when I handed back the visa slip with no tip on it she put it right up by my face and said ""no tip"" I told her I wasnt planning to leave one as I was not happy with the service. She then put it back right in my face and said "" no you tip...everybody tip,tip"" It was obnoxious. If they have not spit in my food yet....I 'm not going back to test my luck. Its time to find another place for Dim Sum. more

I go to Fong Chong fairly often and really the only things that keeps me coming back are the BBQ steamed pork boa buns and their ginger chicken which are both very good. However, the service is makes me wonder sometimes if it is worth it. There is one man there that ever time just manages to make me very offended though various means of rudeness. Unfornatly he speaks the best english and therefor tends to you ever time espeially when it comes to the bill. The other servers, almost all being women very much have the mentality of a Chinese woman (imagine that?!). Having been to China, i can very much say that the customs are different and people simply are a bit more abrasive then we tend to be, which often comes off as rudeness. I would very much understand if people were offended by the servers, but I have managed to look past it and very much enjoy the food. (sometimes i don't want to deal with it and get take out though) more

We set out to eat dim sum here but when we walked in the place smelled so bad - like mold or something - that we walked out. Disappointed for sure but we found great dim sum down the street at House of Louie more

My family has been going to this restaurant since before I was born and now it is ruined. We went today. The food was bad or burnt. The new owner has ruined this China town restaurant. My dad is feeling sick to his stomach. Cons: Terrible! more

Not only do they have the same, obviously pre-frozen egg rolls as the restauraunt across the street, "House... more

Not only do they have the same, obviously pre-frozen egg rolls as the restauraunt across the street, "House of Louie," but I had to use about 45 pa... more

I used to be one of the regulars to have lunch there. more

This place is a gem. Pros: Dim Sum, price, good with kids, good with groups Cons: Nothing!! more

If this is the best dim sum in Portland,I respectfully suggest eating pizza,or any other finger food.Not one Asian in the restaurant at 11:00AM Sunday,it should have a warning,but we felt like dim sum .We order off the carts. Without exception,each dish was equally bad. In my life ,I never failed to finish dim sum.We left part of each dish.Specifically, the dim sum skins were thick,and tough.The fillings all tasted the same.For a foodie town,we need good dim sum....do not waste your time or money at this establishment Cons: terrible dim sum more

Going to Fong Chong for Dim Sum is going for the experience. The main experience, of course, is the food. Dim sum is unlike anything you've ever had, if you' never had it! I think the things to remember are, One: Keep an open mind, Two: Do not put your American expectations on the experience, and Three: Try all that you can. The way I see it, I'm not there for the service (which some think is bad). I'm not there to order things other than what the staff has prepared and is offering on the carts. I'm there for Dim Sum. It's easy. It's delicious. It's a great experience. And, I have never been to China, but Fong Chong has got to be as close as you can get without leaving Portland. :) Pros: DIM SUM Cons: If you are a 'service person', you may want to go where you can be 'waited on'. more

So, I don't speak Chinese so I go to Fong Chong. I have been there at least 15 times in the last 4 years. Not a million, but enough to write a review. I don't know what some people expect of Dim Sum, but I just expect carts, people offering me food from the carts, and eating the food off the carts. I don't need waiters in tuxes with towels on thier arms, it's DIM SUM people! Fong Chong is inexpensive, has a huge ""dining room"", and yummy. The only time I have had a hard time getting a seat is around 11-12 on the weekend. more

The service was horrible, they overcharged us, and then they demanded a larger tip?! Ridiculous. I will not be back. Pros: Ok food Cons: bad service, no ambience more

Did a comparison jaunt with House of Louie same day. Pros: great dim sum Cons: cheesy decor more

While a lot of other restaurants were near empty, the full to capacity environment in this one caught our out of towner eyes. We ended up sharing a table with some locals who were more than enthusiastic in sharing their Portland experiences with us. We couldn't have been more pleased with the food, especially when we got the bill. What a great deal! We'll make it a regular after our move to Portland. Pros: Great Food for a Great Price Cons: Cafeteria Atmosphere but Who Cares more

A couple of co-workers and I went for lunch yesterday (Monday). We arrived at approximately 11:30, and received very attentive service, even as the lunch crowd thickened. The food was hot, delicious, and there was a wide variety available. The carts came by so often, and everything looked so good, that we got waay to much and had to take things to go. We have a very limited amount of time for lunch, and we were in and out of there fast and full! Contrary to earlier reviews, this place seems to have cleaned up their act, at least on my visit there. I only wish they had the Dim Sum at night! Pros: great food, fast service, reasonable prices Cons: Could be parking, since it is downtown, but we had no trouble on our visit. more

I've had dim sum at a few places in Portland and Fong Chong's is the best deal. Sure the atmosphere is sorta hectic and not pretty to the eye, but the food more than makes up for it. My favorite is the ha gow (shrimp steamed in wheat starch dough wrapper) and the shrimp and chinese chive dumplings. I agree with the other reviewer on the foil wrapped ginger chicken! The only bad thing is you have to get there during the lunch rush to get the most variety. Take your time eating and wait for the servers to bring out new trays of food so you can sample more of them. If you don't see what you want ask and they will try and bring it to you. Please remember also that many of the servers don't speak english as a first language so go easy on them. One lady has been there for years and she's my favorite, but she's sometimes hard to understand. Be nice! Pros: lots of variety for lunch, great prices Cons: loud and crowded more

My boyfriend and I absolutely love this place. My boyfriend's father lived in Hong Kong for 18 years and says Fong Chong is the most authentic food he's had anywhere in America. They serve dim sum all day and the servers are very friendly. If they don't have something on the cart they will make it for you if you ask. We typically stuff ourselves silly and the bill for both of us is around $20 or less. It is basically our weekend ""getaway"" in terms of food. Pros: Ginger chicken!!! prompt seating, great variety of food. Cons: Have to pay to park, but its worth it because the bill is cheap. more

I went to Fong Chong for the first time a month ago and thought it was great, so I took my boyfriend back last weekend. The service was completely different and horrible -- They were out of most of the dim sum we wanted, but instead of telling us, they brought us out a similar, but more expensive plate (since they probably assumed we wouldn't know the difference anyway)! We had ordered the sticky rice wrapped in a leaf, but had the chicken sticky rice wrapped in a leaf brought to us. It tasted horrible and had one of those small hot dogs in it. When we asked the waitress about it she said they were out so they gave us the bigger one and charged us for the bigger one. Pros: good bao Cons: terrible customer service, no ambience, very hit-or-miss dim sum more

The dim sum here is some of the best in town. Pros: Foil wrap chicken and lobster rolls more