I went to Fong Chong for the first time a month ago and thought it was great, so I took my boyfriend back last weekend. The service was completely different and horrible -- They were out of most of the dim sum we wanted, but instead of telling us, they brought us out a similar, but more expensive plate (since they probably assumed we wouldn't know the difference anyway)! We had ordered the sticky rice wrapped in a leaf, but had the chicken sticky rice wrapped in a leaf brought to us. It tasted horrible and had one of those small hot dogs in it. When we asked the waitress about it she said they were out so they gave us the bigger one and charged us for the bigger one.
Pros: good bao
Cons: terrible customer service, no ambience, very hit-or-miss dim sum
more