Flyin' Roll Chicken Dinner Hse

There was 12 of us in our party, valentines night (02-14-08), first time to the FLYING ROLL. We were not greeted, it took forever to get seated even though we made reservations. The rolls are good when they are hot, the okra is good when it is fresh\hot. The catfish was good, but my kids ordered chicken tenders. By midnight they were both throwing up. Then we requested more salad, the waiter said we may be out of salad. What this is supposed to be all you can eat salad and sides and you think you may be out of it. Then the meatloaf was burnt and tasted nasty so we sent both orders back. Then we get our tickets and we find a gratuity charge on all our tickets. We were never told they did that, believe me the food nor the service was worth it. Our waiter ended up with over $30.00 in tips off of gratuity. Good lord all you did was take our order, get our drinks and as us if we needed anything els. There were other people doing more than him. You got the guy throwing rolls, one handing out fried okra, one walking around with black eyed pees and one walking around with apple butter. Not all at the same time mind you. So my first and last visit to THE FLYING ROLL. more

It was a little passed 6:00pm and we decided to leave as the experience to this point was not pleasant to say the least. As we were walking out, we asked to speak to a manager. We were greeted by the “host” who did not seem enthused to talk with ANY customer, much less one that was about to complain about the restaurant she represents. We state we have been sitting for more than 30 minutes without a server and the “manager’s” response was, “…well, where was your table?” Who cares where our table was at that moment…not an apology or offering of a solution. It seemed that “passing the buck” was more important than customer satisfaction. We stated that was an irrelevant fact at the moment as the 2 tables that were sat AFTER US were getting served without delay. Still NOT OFFERING AN APOLOGY or SOLUTION at this point, we decide to say thanks, but not thanks and walked out. Not being a fool, I know we have the “Freedom of Choice” to decide where we spend our money and even though we were not happy with our experience, there were 20 more people in line who might. We became a statistic at that time. Oh…the horror!!! Welcome to the real world. However intrepid readers the story does NOT stop there… The entire experience upset us both as having a family we don’t get out much the 2 of us and hoped the experience was going to be a good one. I come from the South and people matter. However at The Flyin Roll Chicken House…people don’t. I decide to contact the restaurant once again in hopes to bring some resolution to this matter. I look up the phone number and ask to speak to the Manager. Surprisingly it was the same manager as last night. Once this is discovered, I ask if there was someone above her I might speak with. She suggests “the Owner.” Great I thought, someone who might care about the public opinion of the restaurant. “The owner is not here right now…” the manager said. “When do you expect him?” I asked. She replied, “I don’t know.” “You are the manager, correct?” I queried. “Then how do you NOT know when your boss is going to be into work?” I stated. Her reply was one that didn’t surprise me, “…he’s my dad and he comes in when he wants…being the owner.” It all became clear. Being the ever inquisitive person I am, I asked, “…how can you be the manager, the daughter of the owner and NOT know when he shows up to work?” The statement to follow was one of the best I’ve heard in a while. “…what do you want me to say about it?” she said with an air…and proceeded to hang up on me. In my years of dining out all over the country in many different capacities as well as a member of the service industry, I am expected by my customers to provide quality service. My wife and I only expect the same…good service. So being the internet savvy person I am, I decided to look into reviews of The Flyin Roll Chicken House and see what I find. This message will be posted on every website that reviews restaurants in Tulsa, OK I can find. Thanks for nothing. Roger A. Nottestad Marketing Director Beverage Industry Professional more

Atrocious…. Being from New Orleans and new to Tulsa, OK. my family and I decided to see who had the best fried chicken in the area. After many hours of deliberation and searching, we arrived at Flyin’ Roll Chicken House with relatively high expectations due to public opinion and friends suggestions. Early in the week, we decided to go on Saturday Night and start our evening there. We had just completed some shopping at Woodland Hills Mall and we decided it was time to eat…round 5:30 pm I believe it was. This is an unusual time for us to eat as we like to dine later in the evening, but shopping made us hungry. Being “foodies in training” we like to enjoy our meal from start to finish and becomes a visceral experience from the second we arrive at a new restaurant. NOT knowing how the “process” to get a table works…I walk up to the “host” station and ask to put my name in for 2. There was no greeting or gratitude as a new patron entered the establishment…I was immediately halted with; “…we’re seating all two-tops at once.” Uhhhh…what? So I politely stepped away and stood by my wife for a few and when the “host” seemed ready to assist me, I asked for a table for 2 and provided my name. We waited and watched the chaos ensue. Lack of organization and communication abound, I dismissed it as the start of the “dinner rush.” 10 minutes pass and we finally get seated in a room with what seemed about 10 servers. The seating person said nothing to us at all; just dropped the menus (a single Xeroxed page) on the table and walked off. No hint of who a server was to be or when someone might be there to serve us. Again…this was dismissed to the restaurant becoming busy. Oddly still excited about the night’s experience, the “Chicken Dance” song sounded through the room and the servers danced around the middle of the room doing the “dance.” Following the dance, we motioned to a server and asked who would be serving us. She seemed concerned as to why a server hadn’t arrived and said she would be our server. Then…she walked off; only to help the 2 tables that were seated AFTER and on either side of us. My wife and I looked at each other in dismay, not knowing what to make of the situation. Patience now wearing a bit thin, a new person arrived at our table and told us our server would be right over. This was AFTER 10 more minutes passed. Low and behold a server arrived with a salad consisting of Ice Berg Lettuce doused in Ranch Dressing. Neither my wife nor I enjoy Ranch Dressing and I personally DON’T put dressing on my salad…EVER. So a decision has been apparently made for me without my knowledge. Okay – perhaps that’s the way things work here. At this point however, there have been no eating utensils brought to the table, STILL NO OFFICIAL GREETING or a concern for what we would be having as our beverage of choice. more

Atrocious…. Being from New Orleans and new to Tulsa, OK. my family and I decided to see who had the best fried chicken in the area. After many hours of deliberation and searching, we arrived at Flyin’ Roll Chicken House with relatively high expectations due to public opinion and friends suggestions. Early in the week, we decided to go on Saturday Night and start our evening there. We had just completed some shopping at Woodland Hills Mall and we decided it was time to eat…round 5:30 pm I believe it was. This is an unusual time for us to eat as we like to dine later in the evening, but shopping made us hungry. Being “foodies in training” we like to enjoy our meal from start to finish and becomes a visceral experience from the second we arrive at a new restaurant. NOT knowing how the “process” to get a table works…I walk up to the “host” station and ask to put my name in for 2. There was no greeting or gratitude as a new patron entered the establishment…I was immediately halted with; “…we’re seating all two-tops at once.” Uhhhh…what? So I politely stepped away and stood by my wife for a few and when the “host” seemed ready to assist me, I asked for a table for 2 and provided my name. We waited and watched the chaos ensue. Lack of organization and communication abound, I dismissed it as the start of the “dinner rush.” 10 minutes pass and we finally get seated in a room with what seemed about 10 servers. The seating person said nothing to us at all; just dropped the menus (a single Xeroxed page) on the table and walked off. No hint of who a server was to be or when someone might be there to serve us. Again…this was dismissed to the restaurant becoming busy. Oddly still excited about the night’s experience, the “Chicken Dance” song sounded through the room and the servers danced around the middle of the room doing the “dance.” Following the dance, we motioned to a server and asked who would be serving us. She seemed concerned as to why a server hadn’t arrived and said she would be our server. Then…she walked off; only to help the 2 tables that were seated AFTER and on either side of us. My wife and I looked at each other in dismay, not knowing what to make of the situation. Patience now wearing a bit thin, a new person arrived at our table and told us our server would be right over. This was AFTER 10 more minutes passed. Low and behold a server arrived with a salad consisting of Ice Berg Lettuce doused in Ranch Dressing. Neither my wife nor I enjoy Ranch Dressing and I personally DON’T put dressing on my salad…EVER. So a decision has been apparently made for me without my knowledge. Okay – perhaps that’s the way things work here. At this point however, there have been no eating utensils brought to the table, STILL NO OFFICIAL GREETING or a concern for what we would be having as our beverage of choice. It was a little passed 6:00pm and we decided to leave as the experience to this point was not pleasant to say the least. As we were walking out, we asked to speak to a manager. We were greeted by the “host” who did not seem enthused to talk with ANY customer, much less one that was about to complain about the restaurant she represents. continued in next post. more

loved it... i live in Los Angeles went to Tulsa with my daughters softball team, that means 12 -15 girls...parents ....family .we were welcomed with the friendliest faces, and enjoyed all the food ,okra, black eyed peas...the cat fish...wow...only went to Tulsa for 10days but had to eat at the restaurant 4 times. i only wish we could find that type of home cooking, comfortable atmosphere, here in Calif....., just wish i could go back.... do they deliver??????? more

Recently my friends and I went to The Flying Roll and were extremely disappointed! The food was cold when we found a fly in our mashed potatoes that was the final straw. The people were rude and short with us. We are patrons of the Lamberts Cafe in Ozark and there is no comparison! If you are really looking for a good time and great food and service, Lamberts definitely beats ALL competitors. So give the REAL home of the throwed rolls a try...you will not be dissapointed. more

We went to flyin rolls in Tulsa on Sunday and don't like the fact that the salad only came with ranch and was not very fancy at all,just lettuce and ranch. and you could tell by the taste and color of fried okra that the oil was old. i ordered the fried chicken and came with mashed potato and gravy and green beans and that was good but when we finished i still had 2 pieces of chicken left and side items and asked for a box to go and waitress said you cant take any side items. you can only take your 2 pieces of chicken,here is a bag.I'm thinking we paid for it.why wouldn't they let us take our side item,s(mashed potato,s and gravy and green beans? Are they planning on serving it to the next customer's? WE WONT BE BACK more

we ate the on a Sunday afternoon the fixins are very good. we have ate at Lambert's before, and I think the flying roll is alot better more

This restaurant was HORRIBLE! 1. Their salad only comes with one dressing - raunch (sic). There are other salad dressings out there, but they don't care to have them for their customers. Contrary to what people who like ranch think, many, many people do not like ranch. 2. Their rolls are burnt to a crisp. 3. They smoke their chicken with hickory. Hickory is a great smoke flavor, but anyone who knows how to smoke meat knows that it is too powerful for white meats such as chicken and pork. Only people who have no clue what they are doing smoke chicken and pork with hickory. 4. My entree came on the same plate as my daughter's. 5. When I asked if that was my entree and my daughter's on the same plate because I thought that maybe a mistake was made, the waitress was rude to me. 6. The gravy tasted like it was fresh from a jar. 7. I am originally from Springfield, MO. I have been to Lambert's. These guys are no Lambert's. more

The Flying Roll is a great restaurant. It's relaxed, not too noisy, and usually not too crowded. The food is amazingly good. If you like home-cooked food, you'll love the Flying Roll. Also, kids under 5 eat free if they eat chicken (they charge for the catfish). Speaking of catfish - it's freaking awesome here. more

This is a very good restaurant. I love it. I go there all the time. It is also a fun family restaurant because they throw the rolls to you. IT IS SO MUCH FUN!!!! So I suggest you go eat at the Flying Roll in Wonderful Tulsa Oklahoma!!!! more

Fun place to go. They really do throw the rolls arounds. People walk by with big bowls of okra, black eyed peas, apple butter, and rolls and ask you if you want any. They just dish it up right there at your table right out of the bowl. All of the entrees are served family style. This means exactly that. Your chicken is all on one big platter and each person gets what they want. You will not leave here hungry by any means. The prices are pretty cheap, about $11.00 a plate. Neat place to go to remind you of the way your grandmama cooked - don't indulge too often though. more

Across Memorial from the Fontana shopping center, back behind the car dealership where Rosie's Rib Joint used to be. They offer Southern style fried chicken, catfish, pot roast etc. for entrees whic are accompanied by all-you-can-eat of the side dishes served family style: tossed salad, creamed corn, green beans, mashed potatoes with gravy & nice hot yeast rolls--thrown to you! The roll thrower also came around to offer other things such as black-eyed peas, fried okra and apple butter. We thought it was a lot of fun and were glad that we had taken out of town guests there. 1/2 chicken dinner was $9.99. If you wanted to have just the all-you-can-eat sides (or share an entree), that is $5.99. Everyone's meat for their entree comes together on one platter for your table. more