Feline Day Spa

Much to my disappointment, my regular day spa did not have any open availability on my birthday. Desperately wanting to treat myself to a day of relaxation, I ventured onto citysearch as the critics have never steered me wrong. I was pleased to come across Feline?s profile with promises of friendly staff and awarding winning services. Driving from the boroughs, I did not anticipate the heavy holiday traffic and found myself running late. I contacted Feline to inform them of my delay and the receptionist appeared to be okay. Apparently she wasn?t okay as I received a cold and uninviting ?welcome? as I entered and was quickly rushed into the locker room. Hastily undressing, the modest accommodations were the least of my concern as I was ?greeted? with the same unimpressive professionalism from the masseuse. The service went from bad to worse when the masseuse decided to hold conversation for a majority of the massage. I found it disturbing and completely unrelaxing. I was thoroughly annoyed when I was charged for the entire massage, despite only receiving half of the session. While I understand my tardiness contributed to the delay, I would have been more understanding had the receptionist used a sense of tact and decorum and showed some sign that she had an idea of what the term ?customer service? actually meant. She did not even wait for me to leave a tip as she quickly dismissed herself before I could even put the pen down. The only comfort I experienced in this establishment was the friendly gal who did my facial. She was very sweet and accommodating and if weren?t for the poor treatment I received before AND after the services, I would have considered returning to Feline for the Microderm services strictly on her recommendation. Always a faithful reader on citysearch, I have never written a review until now. I will gladly wait several months for my regular spa (or any spa for that matter) before stepping foot in Feline ever again. Pros: Facial with a smile Cons: Lack of customer service more

Feline offers great manicures and pedicures. The staff is very professional and friendly and do a superb job. The atmosphere is very relaxing. I will be coming back here often. Pros: Great service Cons: none more

The Swedish massage is a bargain! I was going to the Aveda spa for a long time, but I went here for a slightly better rate. It was just okay. I have no desire to return. I also had a pedicure that was just fair. more

staff was very friendly best massage ive had.very clean , will go back for more services.very good customer service. Pros: friendly staff Cons: none more

Before my recent wedding, I visited Feline Day Spa for a facial and a manicure. Both experiences were excellent. Ala did the facial and was first-rate. She made me feel very comfortable and created a facial that left my face glowing. Ada literally gave me the best manicure ever. It looked especially great in the wedding pictures. I highly recommend Feline Day Spa and these two employees. more

I went to Feline twice for pedicures and waxing. The nail technicians/estheticians are meticulous and very professional. I could tell they really pay attention to detail. The atmosphere is very calm and welcoming, and the prices are really fair. You are welcomed very politely, and it has a nice, neighborhood feel to it. I will definitely be returning. Pros: Fairly easy to get an appointment, friendly staff Cons: Pedicure stations are a little close more

I have been looking for a good massage on the UWS since moving here 6 months ago. Feline was the third place I tried and I would say the massage was very average. The spa itself is in a nice building just off of Broadway. The waiting area is spacious, comfortable, and well-stocked with a diverse array of face and body products. The desk staff was kind and efficient. However, two things struck me as very odd about my massage: First, I wasn't asked to complete any kind of "clienf info" form, which spas normally use to gather information about your health, spa experience, etc. Secondly, my massage therapist did not ask me ANY questions prior to my treatment--no "what kind of pressure do you like", no "do you have any especially tight areas you'd like me to work on", etc. In addition, her "Swedish" massage was more akin to those you receive in a nail salon--lots of poking and pushing, very hard & fast strokes, etc...It was not what I would call a typical Swedish massage, which normally features gentler pressure, and long & focused strokes. That said, for $95, it is the best "below market" massage I've had and I did leave feeling relaxed. more

I just had a deep tissue massage and facial at Feline, and WOW, do I feel fabulous. Jane gave me the most rigorous and therapeutic deep tissue massage of my life. She not only listens to your needs, she can intuitively feel them with her hands. Marta gave me a very relaxing and gentle facial, she is professional and knowledgeable. I can't wait for my next spa day at Feline! Pros: Quiet and low key atmosphere, great location, friendly staff, brilliant massage Cons: none more

I've enjoyed pedicures all over the world, but none better than Feline Day Spa. I look forward to being pampered at Feline Day Spa and try a new service each visit. I plan my NY trips to include a stop at Feline Day Spa. I like to start my day at Feline, before the busy sightseeing and shopping. Don't miss this luxurious attraction. It is the BEST part of the day! more

While there are many cheaper pedi places in NYC, Feline's staff is wonderfully attentive, and the pedicures really last for weeks. more

i like feline salon becasue of the website for all the help and offcourse i am a facial and a scrub junkie and they have accomdated all my needs and i think they are great for that. feline is great with custmer service as well more

It's easy to get an appointment at the last minute, which I like. more

I am very particular about my manicures. I went to Feline Day Spa at the last minute to get a manicure I was so pleased. They were better than my regular manicurist downtown. I will definitly be returning to try other services. Pros: Beautiful, Tranquil and Very attentive staff more

Had best massage there just couple days ago, planning to go for a manicure and a pedicure later on this week. Even after couple days still feel very relaxed and calm. Wanted to thank the staff once again!!! Pros: service Cons: none more

I have enjoyed all of my services at the salon. The staff is friendly and incredibly helpful. The facilities are clean and professional. more

I went here to get an underarm and eyebrow waxing. I have been waxing forever and this was probably one of my worst experiences. One underarm went fine, but on the second one she ripped off some skin and even after she put on the soothing oil I had to ice it once I got home. I couldnt wear anything sleeveless for a few days because it was so red. When she did my eyebrows she didnt put anything on them after, in hindsight I should have said something then... When I got home I had to ice them too and the next morning when I woke up the skin was bumpy and still slightly red. more

Feline is just an all around outstandingfull-service day spa. Not only are the therapists very knowledgeable and professional about their craft, they're also very nice and treat their clients well. I would unequivocally recommend Feline as an excellent choice. Pros: Positive staff, relaxing environment Cons: None that I can think of more

Great manicure! A friend recommended Feline Spa and told me it was the best manicure she's ever had. I agree! The staff was friendly the prices were reasonable and my manicure lasted much longer than usual! Highly recomended!!!! Pros: Everything! more

I love this place! A friend of mine recommended the services and it was so nice and relaxing. Most importantly I felt like the staff knew what they were doing and could effectively answer my questions. more

I have had leg and bikini waxing at Feline and have always been impressed with the quality of the experience. Whenever I call it is easy to get an appointment, which I appreciate! Additionally, they use very high quality wax and you don't leave feeling sticky. The atmosphere is also very relaxing. I continue to go back and have recommend it to many friends. more