Equinox

Love the gym and its facilities. With that said, I was misled when I needed to cancel my membership and was charged a monthly membership fee, which the gym then refused to refund.\r \r Given the high costs associated with this gym you would think they would not nickle and dime you at every turn, but that was my experience when trying to cancel my membership. \r \r I would recommend trying another gym given the poor customer service I experienced. more

I joined in September 2007. At that time, I thought it was the cleanest and best fitness center. It's still clean. Their spa does not use vegan organic products, so I don't use it. Besides, for what we pay, I think the spa and Pilates should be much cheaper, if not free sometimes, for members. I am chemical-free as much as possible. Equinox was not that accessible, but made accommodations. Within a few months, I was making progress, so I was able to step into the shower when transfering from my wheelchair--something that I could not do before coming to the club. \r \r As time went on, I was unable to take full advantage or even partial use of the club to justify the cost. CLASSES THAT I could do a part of the time were canceled or moved to a time slot that I could not use. What I found is that this was new to them, so Idecided to work with them. People with mobility limitations need fitness, too, in a holistic environment. I had some problems, such as cleaning crew using chlorine bleach in a club that promotes a non-toxic environment, which sent me ruinning outside due to allergies and irritation of my eyes, lungs, and mucuous membranes. Also, the elevator was out for weeks and the steam room or sauna were constantly breaking down, esp. the steam room. Both were helping me in reducing pain and removing toxic buildiup in muscles. \r \r I like the naturalness of this club. The view of Lincoln Park may be minimlaistic bliss. The club is not snooty. The people are down to earth, but I agree they need ro do more to make the classes meet the needs of all members and offer discounts to people who are disabled and cannot take advantge of full services. Maintenance staff is friendly and courteous to me and not just patronizing me. Management is much improved.\r \r When I come off of medical freeze, I am determined to regain my progress and if my accessible transportation is back wih affordble rates, I intend to be at the club daily or at least 5 days a week. \r \r Pros: nontoxic environment, ambience, natural lighting at lincoln park club, friendly desk staff Cons: not all are as wheelchair-accessible as could be, no clases suitable for people who are disabled, not enough discount on Pilates to members more

I've been an Equinox member for a year and a half, but have been working out in gyms for 10 years. I used to think it was a pretty decent chain of fitness clubs, but I have been very disappointed with the selection of group fitness offerings lately. The Lincoln Park leadership is unresponsive to the needs of its members, and I question the competence and judgement of some of the management personnel. If you are serious about your fitness, think carefully before joining this club. It's run like a factory cranking out widgets rather than a club dedicated to enhancing one's workout experience. ""What's your after?"" is an interesting slogan for this chain since Equinox managers really should ask themselves that very question. more

Since joining Equinox last year, I've recommended the club in Lincoln Park to many friends and coworkers- most of whom have joined me as members there, or at the Equniox club on North Michigan Avenue. I dig the fact that the club is *truly* a clean machine (I'm not afraid to sit down in the locker room!). The membership advisors and front desk staff are uber-friendly. When I've had a question that couldn't immediately been answered, I've always gotten a call within a day. The personal trainers are a notch above the fray I've encounted at other clubs. They are more knowledgeable and more helpful than anywhere I've ever worked out. I recommend Equinox it to anyone who appreciates a premium product. Pros: clean, excellent service, top trainers Cons: pricey, outdoor parking more

I recently joined Equinox in Lincoln Park and could not be happier with my decision. Equinox is not only a beautiful club, but the energy is great! The club is extremely clean, the desk staff already greets me by name and the classes i've taken have taken have kicked my butt. I never thought I could justify spending $100 a month on a gym - but now I've learned that you get what you pay for. I've been members of many other clubs in Chicago and this one is second to none! Pros: free parking more