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Epic Ford

4.9
441 reviews
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id: 26904199
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5200 Evergreen Way
Everett, WA 98203

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(425) 353-7171
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Reviews
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Best

Robert Dixon did a great job through out the sales process.

Worst

The only reason we go to Brien Ford is because it is close.

Excellent Service at Brien Ford 6/24/2013

There is a good reason why we go to Brien Ford for all of our vehicle needs, whether sales, parts or service, and that is because Brien Ford is top drawer all the way. Hours are flexible, staff is competent, friendly and courteous and price is right! more
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Outstanding! 6/24/2013

Great experience with everyone at the dealership! In particular, Robert Dixon was a pleasure to work with... very professional, efficient and helpful! more
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Oil Change and Warranty Work 6/21/2013

The price was reasonable and the service was performed within the time estimated by the service advisor. more
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Last visit 6/21/2013

Thorough and clean and reliable. more
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Effective Service 6/21/2013

I was able to bring in my vehicle without any roadblocks and it was serviced as expected. more
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Fast and efficient 6/21/2013

Brought our Fusion in for routine maintenance. The service was fast, staff was courteous. more
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Professional Service 6/21/2013

Brien Ford has always given me excellent, and competent service, which is why I return there regularly. more
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Trusted Automotive and Car Dealership 6/20/2013

I was ready for my first oil change after purchasing my Escape from Brian Ford. I always look forward to coming to see Rico. He always greets me with a friendly smile and helpful attitude. I always leave COMPLETELY SATISFIED and with confidence knowing my vehicle had a thorough five-point check. I'm so glad my friend help me find a trusted car dealership. I won't go anywhere else. more
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Good service at quick lube. 6/19/2013

My only complaint was that my Class A LOF was twice as much as a year before. Apparently, in the past I had been charged the wrong amount. The Quick Lube Manager did give me $30 off to help, which I appreciated. Also appreciated the free latte and a good waiting room to do my work while working on my coach. more
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Salesmen and Service are superstars 6/19/2013

Robert has sold us three cars over the years and he has done a stellar job in guiding us thru the purchase. more
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Timliness, courtesy 6/19/2013

Very pleased with service. Truck has never run so well. more
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Thanks again O Brien 6/18/2013

Well done. In and out all ship shape. more
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Convenient 6/17/2013

Disappointing to be turned away Friday night, but I came back Saturday morning and got my issue fixed in two hours. more
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Great Buying Experience 12/11/2011

I spent a couple of months researching different makes and models and talked with Salesman Brad Schell and test drove his Ford vehicles numerous times before making the decision to buy a 2012 Explorer from him/Brien Ford last week. Buying a new SUV from Brien Ford was a great experience primarily because of Brad’s personal “answer all questions, apply no pressure” honest approach. With that said, I found the same to be true when briefly interacting with the finance person (the only other employee that was part of the buying process) and the few times I interacted with others on the Brien Ford team. I highly recommend Brien Ford and especially Salesman Brad Schell! more
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Great experience buying my 1st car! 6/5/2011

Brien Ford and the salesman that helped us were incredibly helpful and honest in the process of helping me buy my first cart. I will recommend this dealership to all my friends looking for used cars! more
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They made it easy to buy a car 3/8/2011

Jonathan Burke over there is great - He set up appointments for me to come in while I was in Europe. He worked with me via internet to get me the vehicle I wanted. We talked to him on the phone before driving up from Olympia. He is very courteous and had all the answers about the car. more
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Robert is Awesome! 2/21/2011

Robert was great. Super laid back demeanor, made me feel relaxed. Was helpful and up front. He stayed late to work on getting us the car we wanted quickly and efficiently! more
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