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Dream House Windows

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141 Cooper Road
West Berlin, NJ 08091

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(866) 235-7499
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Dream House Windows - West Berlin, NJ
Dream House Windows - West Berlin, NJ
Dream House Windows - West Berlin, NJ
Dream House Windows - West Berlin, NJ
Dream House Windows - West Berlin, NJ
Dream House Windows - West Berlin, NJ
Reviews
( 178 )
( 57 )
( 3 )
( 6 )
( 9 )

Best

The window replacement work was performed with a high degree of professionalism. The staff was courteous and efficient. The job was completed beyond expectation. High quality mat...

Worst

I called Dream House Windows for a price quote and they backed out. They sent someone to come fix the window and they took over six hours. There were a lot of issues--a washer was...

Horrible Customer Service, poor business practices and dishonest! 1/23/2014

Things started to fall apart after I signed the contract. When I called to speak to someone about a promotional deal they were advertising it took two days to get a call back. When I received a call back the manager Alex was very apologetic and accommodating, however he too dropped the ball when we had to sign an amended contract. Once again he was apologetic, but the issues continued to get worse, up until the day of my install. I got into a huge argument with the Chief Operating Officer who was rude and disrespectful!!! I never in all of my business dealings got screamed at by a so called professional. I was completely appalled, and outraged! Unfortunately, I was promised things that I never received even from the OWNER!!! The only good thing that came out of this is the installers were professional and finished a whole house window install in one day, and they only took a 10 min. break. Very hard and dedicated workers! I chose this company to purchase and install my windows, because I was told the company's owner was a man of integrity. Well….. as it turns out, this is not true!! I would NEVER recommend this company for any service! I am greatly disappointed!!! I can only hope and pray If I have any issue's with the window's, I won't have any trouble with the company honoring their warranty. more

Pleasant and fulfilling 1/22/2014

Dream House came in and gave me a very good price for the job they were to do. They worked with me to the point where I could afford the job myself, and I was very grateful for their service. more

Editorial review from Citysearch 1/22/2014

I am work. Before For DREAM HOUSE WINDOWS . For 4 years for sub contractor. For siding and roofing the. Company. Don't. Pay me for the last. Few jobs. Still don't. Send my check. The total is 17.456 I call. Hen he don't answer. The phone I call all customer we install the siding I have to put small Complying more

Extremely pleased with the windows, installation and workmanship! 1/21/2014

Dream House Windows replaced all the windows in my house. When they first came over I was very hesitant, reluctant and doubtful. But in the end, they gave me what I expected for the amount of money, and I was very pleasantly surprised at the entire experience. Two gentlemen showed up to do the work, even though I was told there would be four. It turned out they really didn't need four people. They caught a decent day weather-wise, even though the work was done in November, and they finished everything in a day. They cleaned up afterwards, and they apologized, since it was getting dark, if they missed any nails or screws that were lying around. The next day I picked up a couple in the driveway, which is gravel, so I understand how they missed them. I was extremely pleased with the caulking job that was done. I don't know whether Timmy or Ken did the work, but I was extremely pleased with it. You're either a good caulker or a bad caulker. There's no such thing as a perfect caulker because of the nature of the beast, and I was extremely pleased with the finished product. We are also very pleased with the built-in mullions. We don't know if it's a figment of our imagination or not, but we think it has been warmer inside since the windows were put in. My wife says it's also helped with the noise factor. In the past when she was watching TV while I was cutting the lawn outside, she would have to turn up the volume. But now she says she can't hear me! It's been one pleasant surprise after another, and it certainly went beyond my expectations. We'll have to wait and see if the windows will continue to operate the way they are now over time. But so far, we're extremely happy with the workmanship, the windows themselves and the quality of the installation. I can't say anything bad about the experience, except for how expensive it was. But at the end of the day, we're very happy! more

Worst contract service ever - not one part was satisfactory 1/21/2014

Every part of this experience was shotty. From the beginning, the sales guy arrives 2 hours late holding me up til' the wee hours. Then the measurement guy comes late following day. The sales guy said I could have my windows by Xmas (6 weeks advance notice), but did not show up. Then on the final install date, they cancelled at Friday 11am (on a 9-11am window). Then they cancelled the following appointment on Monday. Then they showed up on Wed. but didn't have the tools necessary (i.e. lights) because they came so late. On Thursday, they were supposed to come at 1, but didn't show up til 7pm and didn't finish til 1:30am. Unacceptable as they did a poor job at cleanup and sealing because they couldn't see and they were probably too tired by then. I've never seen such poor service by a company. more

Bad experience 1/13/2014

I called Dream House Windows for a price quote and they backed out. They sent someone to come fix the window and they took over six hours. There were a lot of issues--a washer was missing. I emailed them last week and haven't received a response. more

Completely satisfied! 1/7/2014

I think Dream House Windows is wonderful! I would recommend them to anyone. They put new windows in the whole house, and I just felt like I was extra satisfied with the service they provided me with. My sister used them first, which is how I got the idea to call them if I ever wanted to get new windows. I was more than satisfied with the everything from the salesman to the installers who came and did the work. They did the work in one day, and they worked so well together. When I ordered the windows, I was shocked that they came so fast! The windows look very good! I've very pleased with them. I would say you should go see Dream House Windows! They're the greatest. I really appreciated all the work they did, and I'm very pleased with the results! I was completely satisfied! more

Poor Guarantee service 1/6/2014

1-6-14 Dream House has failed to live up to their 100 % guarantee service for any broken or damage window since August 5, 2013 more

Excellent-Professionally Done. 12/30/2013

Excellent product. Very professional from salesperson to Installers. No complaints. more

I would love to have Dream House work on any other projects I would have 12/30/2013

Quality work and professional installers. Great warranty and responsive service support. more

Did the job in one day 12/18/2013

Dream House Windows did the work, came out on time, and did the job in one day. more


Great crew. 12/3/2013

Dream House Windows sent out a good crew of guys to put on an whole new roof. The foreman was also a great guy. The only thing is that the pitch is different on one part of the roof. It makes the roof look black there, unlike the rest of it. I don't know what could be done about that, though. more

Poor service and customer service 11/30/2013

Dream House windows missed there scheduled appointment time to install my doors and basement windows TWICE ! more

Wonderful Experience! 11/26/2013

Ken & Tim were very professional, knowledgeable & friendly. The doors installed are perfect and look great. No doubt these doors are of good quality & will perform & look great for many years to come. I am very pleased and would recommend Dream House Windows to anyone. Thanks! more

Overall, good experience 11/25/2013

The installers were on time. Good quality windows. more

Very good 11/25/2013

I am very pleased with the job and the workers were very professional. more

Excellent. 11/18/2013

They were very professional and courteous. more

Very good, professional installers. 11/18/2013

Windows seem to be excellent quality and fit. Installers showed up on time and worked professionally. 100% satisfied. more

Very satisfactory. 11/15/2013

The installers were very friendly, knowledgeable, and professional. They answered my questions and they cleaned up after they were done. I would recommend them to anyone. more
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