I have been getting my hair braided forever and wanted to find a place close to school, as I'm not from the triangle area. When I came across this salon and all the pleasant reviews, I had to call and make an appointment.
Ms. Grace was very nice. She made sure I knew exactly what I wanted and even tried to talk me out of a bigger braid size for fear they would turn out bigger than I actually wanted (however, I was going for a 90s look). It showed she really cared. There was a newer worker in the shop and when she was taking a lot of phone calls while finishing braiding my long braids (that Ms. Grace had so quickly put in), Ms. Grace reprimanded her (nicely, of course). I've been to many braid shops where the braiders were on the phone, talking to one another, and completely ignoring the customer. Not ONCE have I ever seen the owner chastise a worker for it. This, right here, assured my return.
If you're looking for a great braiding experience, look no further than Customer Knows Best (which I accidentally called it to Ms. Grace. She found it hilarious)! But for real, stop reading reviews, call Customer Comes First, and get yo' head braided!
more