worst customer service ever!!! the host at the door told us it would be a twenty minute wait for a table and to grab a drink at beleza (right next door) an HOUR later, the same host walks into beleza. we thought he was coming to grab us but he acted like he didn't even see us. i had to get up and go over to him, while he was joking around with one of the bartenders, and ask him about our table. he begrudgingly walked us to cuerno, to an almost empty restaurant. we wondered how long we'd waited at beleza, for no reason. service was some of the worst i've experienced in atlanta. lack of menu knowledge, lack of wine knowledge, lack of even beer knowledge. we had two different servers approach our table, proclaiming to be ""our server"" and each was worse than the next. i think the owner was running food to tables: he plopped a meat and cheese plate in front of my date, without explaining what any of it was. when we asked our server which cheese was which, he said he didn't really know what any of it was, and that he, ""probably couldn't pronounce it anyway."" \r
it's a shame that the food is out of this world. some of the most authentic spanish food i've ever eaten, it's almost not worth going back because of how sloppy and ignorant the servers are. they are pretensious, but have nothing to back it up with. our server was no help with the (all spanish=cool) wine list, it was a good thing i knew what we were looking for. \r
after reading some of the other reviews, the overall feel that i got from the restaurant is that it really has potential to be a great spot: the menu is honestly fabulous, the cocktails are innovative and the wine list is authentic. dead on with all the tangibles. it's the service that needs help. severe help.
Pros: amazing food, ambiance,
Cons: sloppy, forgetful, uneducated service
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