Bygones

Won't go back, I was interested in a large sofa and the women told me it probably would not fit in my house, she doesn't know me or where I live, she's a SNOB and I'm not sure how she stays in business. I bet any good comments on this site were made by her!!!! more

When I first walked in I thought ""wow"" what a beautiful store filled with such unique, one-of-a kind furnishings and collectibles. My eyes scanned the store and their were so many goodies to look at......I did not know what to look at first! A couple of our neighborhood friends have furnished their homes with the help of the owners at Bygones and suggested I take a look. The store is set up like small snapshots of what you would see in Veranda or Architectural Digest. My friends suggested I bring pictures of our new home we recently bought to show Kaye and Tiffany. These ladies were awesome to work with! I mentioned my color scheme throughout the house and before I knew it they put together a beautiful living room for me. Now, I need to tackle the rest of the house.......can't wait to see what comes in next week! more

Went there yesterday to see if a piece of furniture was still there that I admired several weeks back. It was, so I inquired about the lay-away rules. I explained to the man behind the desk that my contractor might not finish in time to get it out of lay-away and could they keep it a few extra days. The man said, he needed to check with his mother and wife who were sitting near by. The older lady was not sympathetic and replied you can go ahead and take it now as it is easy to take apart and move. I explained that I did not want to take that chance since the workers might not be careful. The daughter (wife) spoke up and said ""well you can come back when you need it and if it is not there well oh well."" She was also busy playing with her child and did not even make eye contact. Overall the man obviously is not in charge and can't make decisions and the women are rude and totally disinterested in meeting their customer's needs. Not going back! more

I have visited this store numerous times but only recently purchased a wonderful dining room table with a lazy susan I might add. The quality was excellent and the merchandise was listed at a great discounted price. I will certainly visit again soon. :) more

Love this store...love the stuff...love the staff!!! more

I 1st went to the Broadway location and saw 2 tables I was interested in, and before making a final decision my husband and I decided to visit the Castle Hills location to compare( as we had JUST found out about its' existance..)\r We went in and decided we couldn't afford any choices there,\r As we were leaving, the owner asked what we thought and I said everything was lovely but we had resolved we'd go back to her Broadway store because the pricing was more along our' lines:)\r Well....... she LOST it and said "don't come back to this store! you can't afford anything here, go back to your element!!"\r Even though it's her own store!\r We were thoroughly shocked at her blatant, absurd customer service.\r Ofcourse she had just gotten off the phone with a consignment customer in which the discussion involved her losing their' expensive rug, speaking condensendingly to them about the "value" of the item lost. Then speaking to someone else about how to get out of the "situation."\r She may have more

I absolutely love the people at Bygones! I needed an update from my current furnishings so I recently consigned some items I wanted to discard. Not only are they professional and knowledgeable, they are prompt and fair! They sold my dining room table in less than a week! I brought my mom, who has been a decorator for years in the Dallas area to help me pick out some things and she couldn't believe the quality and the prices! My only advice, if you see something you want, you better get it right then, otherwise it will be gone! more

We own a Consignment Shop here in Denton and we always look forward to visiting both Bygones locations here in San Antonio. The owners are both very knowledgable about not only the furnishings but also on how to make their showroom and also you home look very comfortably upscale. We have had nothing but great dealings with both locations and we look forward to our San Antonio visits mainly because of Bygones. We try to pattern our shop here in Denton, Consignments by Sally, after them... and we aspire to have as great a store as they, one day. Keep up the great work ladies and gents and don't let thoses stores that are lesser than you in both quality and knowledge put a single ding in your armour! Sincerely, Keith & Ron. more

This is the BEST place to shop for furniture and accessories in town and they are a consignment store! Think about that. I have shopped at both their Broadway store and now Castle Hills for over ten years and have furnished two homes using many items from their stores. They are true professionals and simply the best at what they do. Some of the other posts on this page are just way off the mark and don't represent my experience at all. The ladies at Bygones are the best at what they do and customers can only benefit from shopping there. They will never mislead you. They are expert business people who have stayed in business during all the ups and downs of the economy. The owner is an expert decorator and knows furniture inside and out. She will also sell your furniture. She is completely honest and you will get your money after your item sells without having to ask for it. You will never find junk at Bygones. They only carry the best items. Just go to their store. It looks better than most retail stores and typically has more interesting items. If you want to sell your fine furniture and accessories, Tiffany will come out to your house and discuss it with you. She will never mislead you. She will also arrange for pickup and delivery if you like. Their delivery people are also the best. I have never had a problem with anything purchased from Bygones. That's something that I can't say about some retail stores. I suggest you go to either Bygones store and have your own great experience. more

I have shopped at the N.W. Military and Broadway stores and have purchased several items at both. My experience has been delightful. The turnover is very fast, so it you see something you like, get it now! I learned the hard way. This is by far the best place in town for quality preowned furniture. Highly recommended. more

This store is a jewel, especially if you appreciate traditional furniture made by the best names in the industry. They carry accessories as well, from lamps and rugs, to art, china, and pillows. Unfortunately, the store is run by a woman who is impossibly rude and absolutely without class. My husband thinks she may have been important at one time, either socially or through her business and is desperately trying to reassert herself. She's unbelievably rude. I've been in the store and witnessed her outrageous comments and behavior towards customers. It's a struggle to purchase something and get out of the store without being insulted. I made a purchase once, using a credit card, which made her mad. So, for my next purchase I tried to write a check. Bad move. She implied that it would probably bounce and asked for another form of payment. I ended up using a debit card. My husband is a physician. My checks will not bounce, but I shouldn't have to explain this to anyone. The fact that this store remains open is a testament to how good her merchandise is. I go back and I make purchases despite that horrible woman. It's that good. Just be prepared. She seems to be slightly less abrasive if you walk in wearing a stethoscope or doctor's white coat, wear tennis or golf attire, or anything that connotes an upper class income, also she seems to be in a better mood if she hasn't been on a bender, but who knows her pattern of drinking. Sad. Pros: beautiful shop, good selection Cons: haughty, hungover, condescending, just plain rude staff more

I visited Bygones on a few occasions and have always been annoyed with the owner and saleslady in the shop. I've never been bothered enough to actually write a review about it though. However, I recently visited to look for a few pieces of furniture and couldn't believe the blatant snobbery and attitude that I was greeted with. When I arrived the owner eyed me as I walked in, saying nothing and leaving a large scowl on her face. I shopped in the store for awhile, taking my time, and crossing her path a few times. Every time we would cross in the store, I would try to smile at her and at least acknowledge her presence (we were within feet of each other). She wanted nothing to do with me and I almost felt bad that I was in her store. I finally said hello, hating that I was within feet of this woman and she was just staring at me, and all she said was, ""you need something..."" in a smug voice. At this point I decided to leave, because even if I did find something I would not buy it from this person. I thanked her as I walked out of the store and again she refused to even respond or acknowledge me being there. She turned her back and walked off. I know she has been in business for a long time, but I truly don't understand how. Pros: a few nice pieces of furniture Cons: terribly rude owner more

Be very careful if you use this firm to sell your furniture. Make sure items are put up for sale during the time period of your contract and not later. I never received a response to phone calls or letters and when I asked to have someone and collect the unsold items my request was ignored. Agree on the rudeness factor as well.I do not recommend this company for anything. Cons: poor service rude people more

The owners are AWFUL!!! They are a DISGRACE TO THE HUMAN RACE!!! BEWARE!!! How can anybody support a business like this? Pros: O Cons: Everything!!! more

I have shopped with bygones on Broadway for years and bought several things there. Pros: beautiful store Cons: rudeness of the owner more