First of all, all of the signs in this business are hand written, including the menu on the wall. It gives the cafe a very unprofessional appearance. Plus, I have had two really unpleasant experiences at this location. The person who appears to be the owner is very rude and appears to cheat her customers. The first time I went, I ordered something and the woman charged me more than what was listed on the menu. When I complained, she just made an excuse. Then, when I opted to give the place the benefit of the doubt, and I went back there yesterday, something similar happened to my friend. She went to the counter and ordered two regular coffees. When the woman rang up two medium coffees, my friend changed her order and asked for small coffees instead. The woman told her it was too late to change her order, and it was only a ten-cent difference. In fact, it was a 35-cent difference, and on two coffees that is 70 cents. My friend protested again, and the woman became very defensive and never changed my friend's order. I will certainly never pass through the doors of that Buzz Coffee again, and it is giving other locations a bad name.
Cons: Terrible, dishonest service